Claims Consultant, Accident Benefits

Pay at Intact is about much more than just salary.Flexible work arrangements and a hybrid work modelPossibility to purchase up to 5 extra days off per yearMultiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much moreShare plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)Salary range (but not limited to):109,900 - 134,300Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):15%As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.About the roleWe’re looking for a Technical Services Claims Consultant, Accident Benefits to join our growing teamIn this role you will support a group of adjusters, engage in special projects and help develop our claims team. The successful candidate will bring technical complex accident benefits knowledge, a passion for coaching, exceptional problem-solving abilities and excellent communication skills.Locations can be in any of our Ontario offices; Toronto, Mississauga, Richmond Hill, Ajax, London and Ottawa.What you'll do here:Provide Accident Benefits expertise to assist the Claims department in improving company guidelines and programs to effectively manage loss expenses and for the consistent application of claims settlement policies and procedures.Engage in special projects to examine the Claims function and develop ways to improve both processes and personnel to better serve customers, solve systemic problems and meet company goals.Determine key measures to monitor service levels and effectiveness of Claims personnel.Conduct periodic audits of claims files to ensure compliance with company standards, reporting results to management team and using results toward efforts to improve Claims functions.Lead the development of technical claims training programs by assessing needs, developing content and making recommendations.Provide consultation on large and complicated claims files, including technical guidance and advice to staff, assessment of exposure, facilitation of Alternative Dispute Resolution and attendance at arbitration hearings as required. Assist with the interpretation of case law.What you bring to the table:8+ years’ experience with Accident Benefit ClaimsTechnical expertise in claims management with particular emphasis on accident benefits claims, and extensive experience in coverage analysis, investigation, and quantum evaluationExperience and or knowledge of Alternate Dispute ResolutionExcellent problem solving and analytical skillsDetail orientedExceptional written and verbal communicationFlexible with the ability to work in a constantly changing environmentUniversity degree and/or CIP Designation is preferred2+ years of experience handling Complex Injury files.#LI-LA1#LI-HybridIl s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.