Restoration Project Manager

Reports To: General Manager or Owner"A mind built for excellence. A spirit built for service."Who We Are: Paul Davis Restoration is a trusted leader in the property damage restoration industry, serving residential and commercial clients across Grey and Bruce Counties. Locally owned and operated, we help people recover from disasters caused by water, fire, storm, and mold—restoring both properties and peace of mind. Our Vision, Mission & Values: Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Core Values: Deliver what you promise Respect the individual Have pride in what you do Practice continuous improvement Position Summary: As a with Paul Davis, you will be responsible for leading property restoration projects from start to finish. You’ll work directly with property owners, insurance adjusters, subcontractors, and internal teams to ensure timely, high-quality work that meets and exceeds client expectations. You will be a key point of contact for our customers—providing clarity, leadership, and care throughout their restoration journey. Key Responsibilities: Manage all aspects of restoration projects (water, fire, mold, storm, etc.) Estimate project scope and cost using Xactimate Coordinate with customers, insurance adjusters, and subcontractors Develop and manage project timelines, schedules, and budgets Supervise on-site crews and ensure quality workmanship Perform regular job site inspections and safety checks Maintain clear, consistent communication with all stakeholders Ensure complete documentation including contracts, change orders, and progress photos Provide excellent customer service and resolve any project-related issues Participate in on-call rotation for emergency response situations Required Skills and Experience: 3+ years of experience in construction, restoration, or project management Strong knowledge of restoration practices and building codes Meet operational objectives of: Sales, Gross Margin, Brand Experience Proficient in Xactimate and Microsoft Office Suite Excellent leadership, time management, and problem-solving skills Outstanding communication and customer service abilities Ability to manage multiple projects in a fast-paced environment Valid driver’s license and clean driving record Ability to lift 50 lbs and work in varied job site conditions Preferred Qualifications: IICRC certifications (WRT, FSRT, ASD, etc.) Experience with insurance claims, TPAs, and homeowner coordination Understanding of job costing and gross margin tracking Previous work with both mitigation and reconstruction projects Skills Desired of Team Member: Self-motivated to get results Loves working with clients and tradesman Effectively schedules ahead while maintaining flexibility Thrives under high performance environments Excellent interpersonal skills Is concise and professional with written communication Loves to work hard Enjoys taking care of others What We Offer: Competitive salary and performance-based bonuses Company vehicle Comprehensive health and dental benefits Paid time off and holidays Ongoing training and professional development A supportive, values-driven team environment Do You Represent the Paul Davis Values? Before You Take the Field – Working Conditions & Physical Requirements: This role requires the ability to work in a variety of indoor and outdoor environments, often in damaged or hazardous conditions. Team members are frequently required to wear personal protective equipment (PPE). Physical tasks may include standing or walking for extended periods, occasional bending, squatting, climbing stairs, and lifting up to 50 pounds. Ready to Make a Difference?If you’re a driven and compassionate leader who takes pride in helping others and delivering exceptional results, we want to hear from you.