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Trust Officer

3 hours ago

Calgary, Canada Royal Bank of Canada> Full time

Job DescriptionWhat is the opportunity?RBC is looking for Trust Officer or Senior Trust officer who will be responsible for retaining and growing the RBC Royal Trust book of business through the development of client relationships. The Trust Officer will identify client needs and provide appropriate solutions through the sale or referral of RBFG products and services. They will be responsible for the ongoing relationship management of a dedicated book of business dealing effectively with client issues of greater complexity and/or sensitivity, ensuring the delivery of quality client service.The Trust officer is also responsible for increasing client loyalty while leveraging full RBC Financial Group capabilities to ensure efficient administration of estate and trust businessWhat will you do?Create exceptional client experience by providing superior service and a complete range of estate and trust solutions that meet client needs/goals.Identify any referral opportunities to appropriate Professionals across the RBC network and other Centres of Influences (COIs) where appropriateEnsure the process for new business take on is efficient and seamless to the client and client’s professional advisor (where appropriate).Demonstrate a commitment to taking ownership and accountability for efficient client problem resolution.Responsible for the timely and efficient settlement of estates ensuring a superior client experienceResponsible for maintaining the level of communication to various team players to deliver quality seamless client serviceResponsible for retaining and growing the existing RBC Royal Trust book of business through selling and referring Fiduciary Solutions and Services and RBCFG products and services based on client needsIdentifies new business and referral opportunities through existing relationships (e.g. with beneficiaries, executors, principals, and their advisors)work closely with the team to implement and execute against the team’s business planMust havesMinimum 1-4 years’ experience as a Trust Officer providing trust and estate related value added advice to clientsAbility to communicate with clients about general investment, estate, financial, trust, taxation issues including economic conditionsDemonstrated ability in managing complex personal and family dynamics, the grieving process, and conflicts or situationsTechnological literacyUniversity Degree; TEP designation or equivalent; Canadian Securities CourseWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Challenging workVariety of assignmentsFinancial strength and a strong brandPrestigeManagement that supports your work and progressionWMRTJob SkillsCommunication, Customer Service Management, Decision Making, Fiduciary Management, Group Problem Solving, Interpersonal Relationship Management, Investment Consulting, Portfolio Management, Results-Oriented, Trust Operations ManagementAdditional Job DetailsAddress:335 8 AVE SW:CALGARYCity:CalgaryCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:WEALTH MANAGEMENTJob Type:RegularPay Type:SalariedPosted Date:2026-01-12Application Deadline:2026-02-07Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.