Director, Wireless BI

  We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story   Reporting to the Senior Director of BI and ERP, the Director of Wireless BI will lead external reporting and governance, along with analytics, around Wireless subscribers in addition to IBRO/IBNO management.  The successful candidate will have an understanding of V21 data and a proven track record in leading change implementation.  What you'll be doing: •    Own the methodology / definitions for KPIs used for external wireless subscriber reporting and related metrics; work with key stakeholders for alignment as needed•    Ensure data integrity and accuracy across all wireless BI reporting frameworks, recognizing its critical role in reliable decision-making, governance, and external subscriber reporting•    Communicate methodology, definitions and ensure alignment across organization where appropriate•    Directors and VP stakeholders update on a regular basis•    Provide governance around subscriber and Postpaid IBRO framework and databases for all wireless teams•    Lead the design, development and rollout of Chatr IBNO framework and data for all wireless teams•    Continue to drive the platform for 'one-source of the truth', working with cross functional teams for alignment•    Establish methodology for any new metrics or new scope used in BI Tools, including alignment with Finance and cross functional leaders•    Implement process improvements while leveraging your experience to balance business objectives, and project costs and timelines•    Identify opportunities for subscriber growth, revenue growth and cost efficiencies    What you have:•    Deep understanding of Rogers Wireless and Connected Home systems•    10+ years of experience in Wireless data analytics with in-depth knowledge of billing system source data (Postpaid and Prepaid)•    Analytical skills with the ability to deal with ambiguity and make sound decisions •    Always demonstrates Rogers values and leads by example•    An individual who is focused on delivering results with integrity•    Demonstrated ability to deliver large scale cross functional projects, balance technical and business acumen while gaining alignment across teams.•    University Degree in data analytics, computer science or technology•    Familiarity with Microsoft Azure is a plus•    Familiarity with Tableau or similar Business Intelligence visualization tools   What's in it for you?  We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:  Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Company matching contributions to charities you support  Growth & Development Opportunities: Self-driven career development programs (E.g. MyPath program) Rogers First: priority in applying to internal roles of interest Wellness Programs: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Low or no-cost fitness membership with access to virtual classes Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.   ​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role. ​   Schedule: Full timeShift: DayLength of Contract: Not Applicable (Regular Position)Work Location: 1 Mount Pleasant (083), Toronto, ONTravel Requirements: Up to 10%Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Finance & Accounting & Financial Planning and AnalysisRequisition ID: 325281 #LI-JC1