Team Leader

4 days ago

Mississauga, Ontario, Canada Just Energy Full time

Description

Team Leader – Retention Sales Team

Remote

Who We Are

Just Energy is a consumer company focused on essential needs, including electricity and natural gas; health and well-being, such as water quality and filtration devices; and utility conservation, bringing energy efficient solutions and renewable energy options to consumers. Currently operating in the United States and Canada, Just Energy serves both residential and commercial customers. Just Energy is the parent company of Amigo Energy, Filter Group Inc., Hudson Energy, Interactive Energy Group, and Tara Energy.
Energy, Opportunity, and Growth are core to your way of being and are essential to succeed with us.
Energy - Energy is at the core of everything we do. Whether it's our products or our enthusiasm to excel, we are driven by a firm sense of action to achieve exceptional results, underscored by a distinct family and community spirit.
Opportunity - Just Energy is synonymous with opportunity. Our dynamic and diverse group of companies offers unparalleled opportunities to contribute to our corporate success with a host of initiatives, projects, and resources designed to promote personal and professional development and growth.
Growth - Take your career to the next level with a leading North American energy company poised to lead the retail and green energy industry well into the twenty-first century. Just Energy's range of premier training programs support employee learning and development - a cornerstone of our growth and success.

Team Leader – Retention
We are looking for an innovative leader to join our rapidly growing retention organization as we endeavor to create a truly world class work-from-home retention team. In this role, you will be exposed to a high volume, metrics-driven culture focused on efficiency and conversion. You will demonstrate success by coaching and enabling your team to reach their targets
We are looking for someone who can play a significant role in helping our business reach new heights in retention and performance. Can you turn average performers into great performers? Can you quickly ensure new agents are onboarded and become top performers? If so, then you may be our candidate.

Responsibilities:

• Coordinate and direct the daily operations of a team of 10-20 retention sales agents

• Teach new sales processes and procedures to your team and track performance to achieve set sales goals

• Provide recommendations on how to improve the sales process including script improvements, coaching framework improvements, and product improvements

• Provide daily coaching and feedback, recognize and reward accomplishments and individual sales employee contributions

• Recommend human resource actions such as hiring, corrective action, terminations, salary actions, and promotions for sales agents

• Help the team handle exception items, resolve complex issues, review and recommend system modifications, conduct quality reviews, and monitor daily sales kpis

• Use reports and data to drive daily actions to drive performance

• Interact directly with partners and groups within the organization beyond the sales organization including IT, customer service, legal, sales operations, and business operations

• Tackle issues head on in a professional way, quickly getting to the root of the issue and taking action accordingly

• Partner with leadership on special projects within your function

• This is not a desk job. We expect at least 70% of the time to be spent listening and coaching sales agents to become better sales people

• Flexibility and availability to work different shifts within the sales center hours of operations

Requirements:

• A minimum of 2 years of proven sales experience exceeding sales goals

• Excellent verbal and written communication skills in English. Spanish proficiency a plus

• Strong PC skills in Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Experience in the energy industry is a plus

• Ability to work in a fast changing work environment

Working at Just Energy
Just Energy offers a robust benefits plan for staff members, as well as Employee Assistance Programs that offer a wealth of tools and resources to enrich the employee experience. The company also provides a number of cost-free, self-development courses for those that wish to build on their skills and competencies. In addition, a variety of awards offer another opportunity to recognize and reward employees.

We offer:

Competitive compensation Comprehensive benefits package Medical, Dental, Vision (including 401K plan with Company match opportunity) Work from home (WFH) Model for select positions Health and wellbeing tools and resources and more…

Just Energy and its subsidiaries are an equal opportunity employer

  • Team Leader

    4 weeks ago

    Mississauga, Ontario, Canada Just Energy Group Inc. Full time

    Job Description - Team Leader - Inside Sales (US) (251704015)Who is Just Energy?Just Energy is a retail energy provider specializing in electricity and natural gas commodities and bringing energy efficient solutions and renewable energy options to customers. Currently operating in the United States and Canada, Just Energy serves residential and commercial...

  • Operational Team Leader

    4 days ago

    Mississauga, Ontario, Canada PRIME GROUP OF COMPANIES Full time

    Company OverviewPrime Group of Companies is a leading staffing services provider that focuses on helping fast-growing clients attract top talent. Our teams are dedicated to specific hiring needs, ensuring we deliver quality candidates.This is a full-time on-site role for an Operational Team Leader. The leader will oversee daily operations, manage and lead a...

  • Team Leader

    3 weeks ago

    Mississauga, Ontario, Canada Just Energy Group Inc. Full time

    Job Title: Team Leader – Retention Sales TeamLocation: Hybrid – Mississauga or HoustonWho is Just Energy?For more than 20 years, Just Energy has been a leading retail energy provider specializing in electricity and natural gas commodities, energy efficiency solutions, and renewable energy options. With offices located across the United States and Canada,...

  • Team Leader Warehouse

    1 day ago

    Mississauga, Ontario, Canada HF Sinclair Full time

    Basic Function Petro-Canada Lubricants Inc. (PCLI), an HF Sinclair company is seeking a full-time Team Leader for our Wareouse and Packaging Operations. Reporting to the Director GSC Manufacturing Operation, the Team Leader, Packaging & Warehouse Operations is an integral member of the Manufacturing Leadership Team.  The individual's expertise and...

  • Team Leader

    3 days ago

    Mississauga, Ontario, Canada Trillium Health Partners Full time

    Position: Team Leader, Pharmacy Education.Status: Permanent Full Time.Department: Pharmacy Department, Mississauga Hospital Site.Hours of Work/Shift: Monday – Friday 7:00am – 4:00pm EST including rotational weekend coverage. Location: Across all sites.Posted Date: Monday March 31, 2025 - Monday April 21, 2025  closing at 11:59PM EST.Salary Band: $70,800...

  • Resident Care Team Leader

    4 days ago

    Mississauga, Ontario, Canada Sunrise Senior Living Full time

    **Job Summary**We are seeking a skilled and compassionate Resident Care Team Leader to join our team at Sunrise Senior Living. As a leader, you will be responsible for overseeing the daily operations of the Assisted Living neighborhood, ensuring that our residents receive the highest level of care and support.Key Responsibilities:Plan, organize, and lead the...

  • entry-level team leader

    3 days ago

    Mississauga, Ontario, Canada Canada Cartage Full time

    Transportation Team Lead Why you'll love Canada Cartage An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and...

  • Supply Chain Team Leader

    5 days ago

    Mississauga, Ontario, Canada Baylis Medical Technologies Inc. Full time

    Join to apply for the Supply Chain Team Leader role at Baylis Medical Technologies.The Supply Chain Team Leader is responsible for the management and supervision of Supply Chain staff and functions related to the planning, purchasing and finished good delivery of manufactured and distributed goods at Baylis Med Tech.Your Impact Through InnovationPrimary...

  • Team Leader

    3 weeks ago

    Mississauga, Ontario, Canada Burnside & Associates Limited Full time

    Job Category: EngineeringRequisition Number: TEAML001777Posted: September 17, 2024Employment Type: Full-TimeLocationsShowing multiple locations:- Hamilton, 1266 South Service Road Suite C2-1, Stoney Creek, ON L8E5R9, CAN- Pickering, 1465 Pickering Parkway, Suite 200, Pickering, ON L1V7G7, CAN- Barrie, 128 Wellington Street West, Suite 301, Barrie, ON L4N8J6,...

  • Supply Chain Team Leader

    1 week ago

    Mississauga, Ontario, Canada Baylis Medical Technologies Full time

    2660 Matheson Blvd EMississauga, ON L4W 5M2, CANThe Supply Chain Team Leader is responsible for the management and supervision of Supply Chain staff and functions related to the planning, purchasing and finished good delivery of manufactured and distributed goods at Baylis Med Tech.Your Impact Through Innovation- Primary responsibility for coaching,...

  • Supply Chain Team Leader

    4 days ago

    Mississauga, Ontario, Canada Baylis Medical Technologies Full time

    2660 Matheson Blvd EMississauga, ON L4W 5M2, CANThe Supply Chain Team Leader is responsible for the management and supervision of Supply Chain staff and functions related to the planning, purchasing and finished good delivery of manufactured and distributed goods at Baylis Med Tech.Your Impact Through InnovationPrimary responsibility for coaching, mentoring...

  • Study Start Up Team Leader

    12 hours ago

    Mississauga, Ontario, Canada GlaxoSmithKline Full time

    Country and Site Activation Expertise:">">We are seeking a highly experienced expert in country and site activation to join our team as a Study Start Up Team Leader. In this role, you will be responsible for leading the development and delivery of global plans for country and site activation, ensuring timely and compliant execution of study start-up...

  • Retail Team Leader

    4 days ago

    Mississauga, Ontario, Canada Arden Holdings Inc. Full time

    Job SummaryWe are seeking a highly skilled Third Key Holder to assist with visual, merchandising and marketing directives in our store operations. The ideal candidate will have excellent customer service abilities, strong time management skills, and the ability to lead a team in a positive and inclusive manner.

  • Retail Team Leader

    2 days ago

    Mississauga, Ontario, Canada sdgoodwill Full time

    About UsWe are a mission-integrated organization that provides job readiness training and employment opportunities to individuals with disabilities and barriers to employment. Our Core Values of Creativity, Credibility, and Collaboration guide our actions.Position Summary:This role assists the management team in daily store operations, including...

  • Experience Leader

    2 days ago

    Mississauga, Ontario, Canada RB Global Inc. Full time

    **Leadership Opportunity:**We are seeking a talented Experience Leader to join our team at RB Global Inc. As an Experience Leader, you will play a critical role in driving the buyer experience forward.About the Role:The Experience Leader is responsible for developing and implementing strategies to drive business growth and customer satisfaction. This role...

  • Expedition Leader

    5 days ago

    Mississauga, Ontario, Canada Adventure Canada Full time

    The Expedition Leader manages all activities during Adventure Canada expeditions. They oversee the safety of the Adventure Canada staff and passengers to ensure a seamless operation for all. The EL will work with the Core Team to provide leadership and guidance during challenging decisions. Working with the Expedition Team, the EL will manage all Zodiac,...

  • People Leader

    1 day ago

    Mississauga, Ontario, Canada Maple Leaf Foods Full time

    About the Opportunity:We are seeking a seasoned People Leader to join our team as Director, Human Resources. This strategic role involves shaping and driving people strategies that align with our vision and business priorities.This position reports directly to the SVP of People and collaborates closely with senior executives and the HR Leadership Team to...

  • Care Leader

    3 days ago

    Mississauga, Ontario, Canada Njoyn Full time

    About the Opportunity">We are seeking an exceptional Care Leader to join our team at Parkland on the Glen in Mississauga, Ontario. The ideal candidate will be a compassionate and dedicated professional who is passionate about delivering high-quality care to seniors.">The Care Leader will be responsible for guiding and monitoring the development,...

  • Operations Leader

    12 hours ago

    Mississauga, Ontario, Canada Regis Canada Full time

    Job RequirementsWe are seeking an experienced Operations Leader to join our team at Regis Canada. As an Operations Leader, you will be responsible for overseeing the day-to-day operations of the salon, including managing staff, maintaining high levels of customer satisfaction, and driving sales growth.Your primary responsibility will be to develop and...

  • Commercial Casualty Team Leader

    15 hours ago

    Mississauga, Ontario, Canada Crawford & Company Full time

    Overview: Crawford & Company is committed to providing exceptional claims services to our clients. Our team of experienced professionals works tirelessly to ensure that all claims are handled efficiently and effectively.Job Summary: We are currently recruiting for a Senior Desk Adjuster to join our Commercial Casualty Claims Team in Canada. This role offers...