Retail Store Lead

Retail Store Lead (Full Time) - London, ON-25002254DescriptionLinde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.  and its products and services, please visit style="font-family:Arial;">At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team. Retail Store Lead (Full Time) - London, ONMajor Responsibilities:Responsible for the efficient processing of customer orders, answer and respond to walk-in and telephone sales orders and product inquiriesSell gases and welding products to walk-in and telephone customersEmphasis on "Up selling" gases and other welding products to walk-in customers or over the phoneProcess all cash, charge, and credit card orders and amending orders for invoicingMaintain local inventory control and manage branch stock including surplus inventory for hard goods and cylindersEnd of day, week, and month processes (SOX reports, the Big 5 Report, open orders, work bench)Process bank daily deposits and cash reconciliationAccountable for shipping/receiving of customer orders and branch transfersAssist customers with welding applications and products to ensure Linde products meet customer requirementsProvide assistance to the Territory Manager(s) in serving accountsSchedule monthly safety meetingManage and oversee the dispatching of our trucksReview & Submit monthly branch reportsWork closely with Operations and S&ES manager to ensure safety compliance within the branchEnsure maintenance compliance for branch trucks and forklift are up to date QualificationsQualificationsEducation High school graduate or equivalent experience in an industrial supplies or customer service environment. Experience A work history focusing on customer satisfaction is a pre-requisite  Must have the ability to "up sell"  Applicants preferred to have knowledge of the welding industry, process, etc. Proficient in a computer environment Intermediate to advanced knowledge of Microsoft Office Suite  Experience working in a safety conscious team environment  Able to lift up to 60 pounds Working Environment: In-Store Linde has an extensive background check process which may include but is not limited to, a criminal background review, pre-employment medical, and may also include reference checks, and employment verification. Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs. We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.