Transfers Account Adminstrator

The successful Transfers Account Administrator will be an adept communicator, comfortable reaching out to other Financial Institutions (FIs) to resolve issues or correct errors that delay transfers. This position requires bilingualism in English and French to manage all bilingual requests, making you an essential resource for a national financial services firm. Your strong communication and customer service skills will be vital for fostering positive business-to-business relationships and minimizing transfer processing times.Advantages• Competitive temporary pay rate of $28 per hour for a specialized role • Located inToronto, ON offering a valuable opportunity in a major Canadian financial hub. • Potential for the right candidate to be considered for a permanent employee hire position following the temporary contract. • Opportunity to gain specialized back-office experience with key financial accounts (RRSP, TFSA, RRIF, etc.). • Work within a supportive and collaborative team environment focused on high performance. • Exposure to industry-specific systems like Dataphile, Fundserve, CDS, A$M, and ATON (experience with these is a strong asset).Responsibilities• Process high-volume, highly detailed customer Account Transfers (in and out of the firm) with exceptional accuracy. • Manage incoming transfer requests received via mail (hard copy), email, and phone, ensuring all documentation is complete. • Proactively monitor and follow up on delayed or pending transfers by calling other Financial Institutions (FIs) to identify and correct documentation errors or omissions. • Correspond professionally with administrators at other FIs via phone and business email, utilizing your bilingual English and French communication skills. • Work collaboratively as a team player, proactively assisting colleagues during slower periods to manage high volumes• Handle multiple competing priorities in a fast-paced environment while maintaining an organized workflow and attention to detail.QualificationsWe are seeking a Bilingual Transfers Account Administrator with the following core competencies:• Bilingual Proficiency in English and French (written and verbal) is essential for handling all nationwide bilingual requests. • Exceptional Attention to Detail and proven accuracy in data processing and administrative tasks. • Strong Data Entry Skills, with a focus on speed and minimal error, crucial for processing financial information. • Excellent Customer Service orientation and a friendly, resilient personality for interacting with external FIs.SummaryThis Bilingual Transfers Account Administrator position in Toronto is an exciting temporary opportunity to leverage your back-office experience and superior bilingual skills. If you are a dedicated, detail-oriented professional looking to make a significant impact during the critical RRSP season and potentially secure a long-term role in the financial services industry, we want to hear from you. Randstad is the global leader in talent solutions, and our expert recruiters are ready to guide you to your next career success.Don't wait to apply for this key Bilingual Transfers Account Administrator role in Toronto If this specific opening isn't the perfect fit, reach out to our specialized recruiters for more job openings—we're constantly connecting top talent with rewarding careers.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.