Claims Representative I

Pay at Intact is about much more than just salary.Flexible work arrangements and a hybrid work modelPossibility to purchase up to 5 extra days off per yearMultiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much moreShare plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)Salary range (but not limited to):54,900 - 67,100Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):5%As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.About the roleWe are looking for a Fraud Triage Specialist to join our teamAs a Fraud Triage Specialist for our Investigative Services Unit, you will be responsible for qualifying investigative tips/leads within our Claims department.This opportunity can be based in any of the following office locations: Dartmouth, Nova Scotia/Dieppe, New Brunswick/St John's, Newfoundland.What you'll do here:Identify fraud indicators in insurance claims by collecting and analyzing information to determine if further investigation is required for assignment to our Inside Investigation Team.Utilize fraud analytic tools to review leads and determine viability of informationParticipate and/or manage project work, by working with members of the Investigative Services and other Claims departments to deliver on project goalsCommunicate in a timely and respectful manner with stakeholders (internal and external) when making decisions and/or providing feedback on leads, tips, and projectsConsult with internal and external stakeholders to improve fraud identification strategies, financial tracking, and support business initiativesInnovate investigative strategy and support artificial intelligence initiatives for claims (all lines of business)What you bring to the table:A minimum of 2 years claims experience in either auto, accident benefits, property, or casualtyKnowledge of provincial legislation governing auto insuranceStrong analytical and decision-making skillsStrong communication and time management skillsExcellent written and verbal communication skillsA friendly and can-do attitudeUniversity degree or college diploma and/or equivalent business experienceCompleted, or are working toward, Chartered Insurance Professional (CIP) designationStrong data analysis skills, creative thinking skillsAbility to identify fraud indicators and innovate investigation strategyFamiliarity with Artificial Intelligence initiatives and practical applicationsAdditional claims experience (in a different line of business: auto, property, accident benefits, casualty)Additional investigation experience in the insurance and/or financial industryBilingualism in English and French is a assetNo Canadian work experience required however must be eligible to work in Canada.#LI-HYBRIDIl s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.