Cashier - Winnipeg Richardson International Airport

DescriptionCashier responsible for operating a specified parking lot by performing cash transactions and providing excellent customer service. The Cashier ensures proper ticket handling and guest payments while delivering service that exceeds our customer/client’s expectations. The Cashier is responsible for taking payments and assisting guests as they enter or exit the property. The Cashier works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that cash handling procedures as well as safety standards are met at all times. Key Responsibilities Responsible for performing cash transactions with accuracy and precision  Keeping your cash organized and knowing what you have on hand  Ensuring your cash and tickets are sorted throughout the day  Preparing your cash control/summary sheets with accuracy and neatness  Reporting all overages and shortages  Making sure you plan ahead to have adequate change on hand  Completing all Reimagined documents completely, accurately and neatly  Responsible for keeping work environment neat and organized at all times  Cleaning and organizing the interior of booth  Cleaning the booth windows  Ensuring the signage and equipment on the lot is continuously wiped down and free of vandalism and graffiti  Ensuring supplies are properly stacked and organized at all times  Responsible for maintaining a safe and secure work environment  Ensuring the windows and doors are locked and cash is safely stored in safe  Securing your monies and control sheets by putting them in a deposit bag and keeping it secure prior to their deposit  Report all odd occurrences or strange persons on the lot to your supervisor immediately  Responsible for being punctual and ensuring that your timecard is punched at the beginning and end of your shift  Adhering to the Reimagined dress code for proper attire and grooming  Responsible for adhering to all company policies and procedures  Resolving customer complaints quickly and efficiently  Providing exceptional customer service by being pleasant, courteous and helpful to customers  Greet arriving and departing guests in a friendly and courteous manner  Use respectful communication to assist guests with their questions, problems, and concerns; relay information to shift or Operations Manager as necessary  Issue and or collect visitor parking tickets  Match visitor ticket forms when original tickets cannot located  Complete shift/daily reconciliation of receipts, cash, and charges; accurately account for all funds within cashier drawer  Maintain a clean, orderly, and safe work area in and around the cashier’s booth  Answers telephone in a prompt and courteous manner, when required  Immediately report any accidents, incidents or safety concerns to Operations Manager, Supervisors or airport Communicate professionally at all times with guests, client, and teammates  Other duties as may and will be assigned  Skills, Knowledge and Expertise Excellent customer service and communication skills  Ability to verbally communicate with guests  Ability to learn quickly and use sound decision making to thrive in fast-paced environments At least 18 years of age  Basic math skills  Experience with cash handling is an asset  Previous customer service experience, preferred  BenefitsPer Collective AgreementUnited States - California applicants only:The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report.   A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.  Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf.   Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.  The Reimagined Parking family of nationally recognized operating companies–Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually.Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.