Operations Manager
1 week ago
CARSTAR Sarnia (High Tech)A Don-Mor Automotive Group LocationCARSTAR is North America’s largest network of independently owned collision-repair facilities. We offer comprehensive collision repair services, cosmetic vehicle restoration, and professional auto glass repair and replacement.As part of CARSTAR Sarnia (High-Tech) and the larger Don-Mor Automotive Group, you will enjoy meaningful autonomy while being fully supported by centralized teams in Operations, Training, Accounting, HR, and IT. If you are an experienced operator looking for the opportunity to make a lasting impact in the Sarnia community, we would love to hear from youAbout The RoleCARSTAR Sarnia (High Tech) is seeking an experienced Operations Manager to lead the day-to-day operation of our collision repair facility. This role is responsible for overseeing production, estimating, customer service, quality control, and team performance in Sarnia, Ontario. If you are an experienced operator who takes pride in running a well-organized, high-performing shop, we would love to hear from you Key ResponsibilitiesOperations & ProductionOversee the complete repair process from intake through deliveryManage production flow, scheduling, and throughput to meet cycle-time targetsEnsure all repairs meet OEM, CARSTAR, and insurer standardsEstimating & Insurance InterfaceOversee estimating accuracy, documentation quality, and supplement executionAct as the primary day-to-day contact for insurers, including image desk and virtual appraisersEnsure files progress efficiently and in line with DRP requirementsDRP PerformanceOwn operational performance against DRP scorecards (cycle time, CSI, compliance, documentation)Proactively address issues impacting insurer performance metricsCustomer ExperienceEnsure a professional, transparent customer experience from start to finishHandle escalated customer concerns with confidence and careMaintain strong CSI and online review resultsTeam LeadershipLead, coach, and support all on-site staffManage scheduling, performance feedback, and day-to-day supervisionIdentify staffing needs and work with head office on hiring and trainingParts, Quality & DetailOversee parts coordination to support production flowEnsure consistent quality control throughout the repair processOversee final detail and delivery presentationQualifications5+ years of leadership experience in collision repair or a related automotive environmentStrong understanding of production management, estimating, and insurer interactionExperience working with image desk or virtual appraisal processesConfident people leader with strong communication and organizational skillsDetail-oriented, accountable, and results-driveBenefitsWork at a brand new facilityCompany EventsEmployee DiscountHealth and Dental BenefitsVision CareLife InsuranceGroup RRSP Paid Time OffCompetitive compensation with performance-based incentivesSupport from a well-established multi-location automotive groupAccess to centralized Operations, Training, Accounting, HR, and IT resourcesA stable, professional environment with room to growPIf610ff221472-30511-39302222
-
Operations Manager
2 weeks ago
Sarnia, Ontario, Canada EthosEnergy Full timeEthosEnergy is currently seeking an Operations Manager for our Courtright, ON, Canadian power plant facility. This position is responsible for providing supervision, direction and leadership to the operations staff including the Lead Operations & Maintenance Technicians (LOMTs) for Operations and Operation's OMTs. The role will oversee the day-to-day...
-
Operations Manager
1 week ago
Sarnia, Canada EthosEnergy Full timeJob ResponsibilitiesDirect Operations Department daily activities.Promote a safe working environment and ensure that all personnel and contractors follow plant and company safety procedures and policies.Support both Owner and Ethos Energy programs.Implement programs and directives in a positive manner with a high level of confidence and commitment.Strive to...
-
Operations Manager
3 days ago
Sarnia, Ontario, Canada Justrite Safety Group Full timeAbout Justrite Safety GroupAtJustrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence.As our business...
-
Operations Manager
1 week ago
Sarnia, Canada TSI Group Full timeThe Operations Manager is responsible for day-to-day operations, organizational effectiveness, and team cohesion. This is a key leadership role as the company is in growth mode. Responsibilities Promote a safe, injury / accident-free workplace Maintain focus on product quality, zero defect Manage all production activities in conjunction with production...
-
Operations Manager
7 days ago
Sarnia, Canada TSI Group Full timeThe Operations Manager is responsible for day-to-day operations, organizational effectiveness, and team cohesion. This is a key leadership role as the company is in growth mode. Responsibilities Promote a safe, injury / accident-free workplace Maintain focus on product quality, zero defect Manage all production activities in conjunction with production...
-
Operations Manager
7 days ago
Sarnia, Canada TSI Group Full timeThe Operations Manager is responsible for day-to-day operations, organizational effectiveness, and team cohesion. This is a key leadership role as the company is in growth mode. Responsibilities - Promote a safe, injury / accident-free workplace - Maintain focus on product quality, zero defect - Manage all production activities in conjunction with...
-
Operations Manager
1 week ago
Sarnia, Ontario, Canada TSI Group Full timeThe Operations Manager is responsible for day-to-day operations, organizational effectiveness, and team cohesion. This is a key leadership role as the company is in growth mode.ResponsibilitiesPromote a safe, injury / accident-free workplaceMaintain focus on product quality, zero defectManage all production activities in conjunction with production schedule;...
-
Operations Manager
1 week ago
Sarnia, Canada TSI Group Full timeThe Operations Manager is responsible for day-to-day operations, organizational effectiveness, and team cohesion. This is a key leadership role as the company is in growth mode.ResponsibilitiesPromote a safe, injury / accident-free workplaceMaintain focus on product quality, zero defectManage all production activities in conjunction with production schedule;...
-
Operations Manager
1 week ago
sarnia, Canada TSI Group Full timeThe Operations Manager is responsible for day-to-day operations, organizational effectiveness, and team cohesion. This is a key leadership role as the company is in growth mode.ResponsibilitiesPromote a safe, injury / accident-free workplaceMaintain focus on product quality, zero defectManage all production activities in conjunction with production schedule;...
-
Operations Manager
1 week ago
Sarnia, Canada TSI Group Full timeThe Operations Manager is responsible for day-to-day operations, organizational effectiveness, and team cohesion. This is a key leadership role as the company is in growth mode.ResponsibilitiesPromote a safe, injury / accident-free workplaceMaintain focus on product quality, zero defectManage all production activities in conjunction with production schedule;...