Operations Manager

5 hours ago


Sarnia, Canada Don-Mor Automotive Group Full time

CARSTAR is North America’s largest network of independently owned collision-repair facilities. We offer comprehensive collision repair services, cosmetic vehicle restoration, and professional auto glass repair and replacement. As part of CARSTAR Sarnia (High-Tech) and the larger Don-Mor Automotive Group, you will enjoy meaningful autonomy while being fully supported by centralized teams in Operations, Training, Accounting, HR, and IT. If you are an experienced operator looking for the opportunity to make a lasting impact in the Sarnia community, we would love to hear from you About The Role CARSTAR Sarnia (High Tech) is seeking an experienced Operations Manager to lead the day-to-day operation of our collision repair facility. This role is responsible for overseeing production, estimating, customer service, quality control, and team performance in Sarnia, Ontario. If you are an experienced operator who takes pride in running a well-organized, high-performing shop, we would love to hear from you Key Responsibilities Operations & Production Oversee the complete repair process from intake through delivery Manage production flow, scheduling, and throughput to meet cycle-time targets Ensure all repairs meet OEM, CARSTAR, and insurer standards Estimating & Insurance Interface Oversee estimating accuracy, documentation quality, and supplement execution Act as the primary day-to-day contact for insurers, including image desk and virtual appraisers Ensure files progress efficiently and in line with DRP requirements DRP Performance Own operational performance against DRP scorecards (cycle time, CSI, compliance, documentation) Proactively address issues impacting insurer performance metrics Customer Experience Ensure a professional, transparent customer experience from start to finish Handle escalated customer concerns with confidence and care Maintain strong CSI and online review results Lead, coach, and support all on-site staff Manage scheduling, performance feedback, and day-to-day supervision Identify staffing needs and work with head office on hiring and training Parts, Quality & Detail Oversee parts coordination to support production flow Ensure consistent quality control throughout the repair process Oversee final detail and delivery presentation Qualifications 5+ years of leadership experience in collision repair or a related automotive environment Strong understanding of production management, estimating, and insurer interaction Experience working with image desk or virtual appraisal processes Confident people leader with strong communication and organizational skills Detail-oriented, accountable, and results-driven Benefits Work at a brand new facility Company Events Employee Discount Health and Dental Benefits Vision Care Life Insurance Group RRSP Paid Time Off Competitive compensation with performance-based incentives Support from a well-established multi-location automotive group Access to centralized Operations, Training, Accounting, HR, and IT resources A stable, professional environment with room to grow #J-18808-Ljbffr


  • Operations Manager

    2 days ago


    Sarnia, Canada EthosEnergy Full time

    Join to apply for the Operations Manager role at EthosEnergy EthosEnergy is currently seeking an Operations Manager for our Courtright, ON, Canadian power plant facility. This position is responsible for providing supervision, direction and leadership to the operations staff including the Lead Operations & Maintenance Technicians (LOMTs) for Operations and...

  • Operations Manager

    2 weeks ago


    Sarnia, Ontario, Canada EthosEnergy Full time

    EthosEnergy is currently seeking an Operations Manager for our Courtright, ON, Canadian power plant facility. This position is responsible for providing supervision, direction and leadership to the operations staff including the Lead Operations & Maintenance Technicians (LOMTs) for Operations and Operation's OMTs. The role will oversee the day-to-day...

  • Operations Manager

    2 weeks ago


    Sarnia, Canada EthosEnergy Full time

    Job ResponsibilitiesDirect Operations Department daily activities.Promote a safe working environment and ensure that all personnel and contractors follow plant and company safety procedures and policies.Support both Owner and Ethos Energy programs.Implement programs and directives in a positive manner with a high level of confidence and commitment.Strive to...

  • Operations Manager

    2 days ago


    Sarnia, Canada Justrite Safety Group Full time

    About Justrite Safety Group At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence. As our...

  • Operations Manager

    2 days ago


    Sarnia, Canada Justrite Manufacturing Company L.L.C. Full time

    Hughes Safety Showers, NA, a Justrite CompanySarnia, ON N7T 2J1, CAN Description About Justrite Safety Group AtJustrite Safety Group,we'remorethanjustacollectionofindustrial safety companies;we'readynamicorganizationdedicatedtoprotecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliveradvancedindustrial safety...

  • Operations Manager

    1 day ago


    Sarnia, Canada Don-Mor Automotive Group Full time

    CARSTAR is North America’s largest network of independently owned collision-repair facilities. We offer comprehensive collision repair services, cosmetic vehicle restoration, and professional auto glass repair and replacement. As part of CARSTAR Sarnia (High-Tech) and the larger Don-Mor Automotive Group, you will enjoy meaningful autonomy while being...

  • Operations Manager

    5 days ago


    Sarnia, Ontario, Canada Justrite Safety Group Full time

    About Justrite Safety GroupAtJustrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence.As our business...

  • Operations Manager

    1 week ago


    Sarnia, Canada TSI Group Full time

    The Operations Manager is responsible for day-to-day operations, organizational effectiveness, and team cohesion. This is a key leadership role as the company is in growth mode. Responsibilities - Promote a safe, injury / accident-free workplace - Maintain focus on product quality, zero defect - Manage all production activities in conjunction with...

  • Operations Manager

    1 week ago


    Sarnia, Canada TSI Group Full time

    The Operations Manager is responsible for day-to-day operations, organizational effectiveness, and team cohesion. This is a key leadership role as the company is in growth mode. Responsibilities Promote a safe, injury / accident-free workplace Maintain focus on product quality, zero defect Manage all production activities in conjunction with production...

  • Operations Manager

    2 weeks ago


    Sarnia, Canada TSI Group Full time

    The Operations Manager is responsible for day-to-day operations, organizational effectiveness, and team cohesion. This is a key leadership role as the company is in growth mode. Responsibilities Promote a safe, injury / accident-free workplace Maintain focus on product quality, zero defect Manage all production activities in conjunction with production...