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Bilingual Junior Account Manager
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Bilingual Junior Account Manager / Sales CoordinatorLocation: Concord, ON (Hybrid – 3 days in office, 2 days work from home)Hours: 9:00 AM – 5:00 PMSalary: $65,000Employment Type: Full-time, PermanentAdditional InformationMust hold a valid Canadian passportSome travel within Canada to client sites is required, alongside the Account ManagerClear opportunity for growth into an Account Manager roleOverviewAn international organization in the apparel, textiles, uniform, and workwear industry is launching its Canadian operations and opening a new office in the Concord area. This role offers a strong opportunity to join a growing business at an early stage and develop long-term career progression.This position is a support role to the Account Manager, working closely as their right-hand partner. It is well suited for someone with a background in sales support, customer service, or administration who is looking to grow into an Account Manager role over time.RequirementsFully bilingual in English and French (written and verbal) – mandatoryOral and written language assessment required prior to submission1–2 years of experience in customer service, sales support, account coordination, or administrative supportExperience supporting customer-facing teams in apparel, uniforms, retail, or supply-chain environments is an assetStrong communication skills and confidence interacting with customers at all levelsExcellent organizational skills with strong attention to detailProficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and CRM softwareAbility to manage multiple tasks and deadlines effectivelyProactive problem-solver with a service-oriented mindsetAbility to work independently and collaboratively within a team environmentKey ResponsibilitiesProvide day-to-day administrative and account support to the Account Manager and wider account teamMaintain accurate and timely management information, reports, and documentation for assigned accountsSupport customer communication and act as an additional point of contact as directedAssist with tracking project plans, critical paths, and customer deliverablesMaintain CRM systems with accurate customer data, meeting notes, and action itemsPrepare KPI reporting, performance updates, and internal documentationParticipate in customer meetings and reviews alongside the Account ManagerSupport sales initiatives by identifying risks, opportunities, and service improvementsEnsure a high level of customer service and proactive issue resolutionDevelop an understanding of the apparel, uniform, and workwear sector and customer needsDisclaimer: This is currently for an active job opportunity. By applying, you will be part of our trusted network, ensuring our recruiters match you with suitable roles. Let us help you take the next step in your career journey
