IT Helpdesk Technician
5 days ago
IT Helpdesk TechnicianOur IT Helpdesk Technician (Tier 1) will provide operational and technical support to Paladin teams across North America. In this role, you will maintain, monitor, and support current and new desktop / laptop deployment and perform periodic system audits to assure compliance and availability. You will also be working with remote access tools, maintain and manage backups, and work with users at Paladin’s multiple remote locations. This role is an exciting opportunity to gain experience working within a large organization and delivering high-profile corporate IT projects for Canada’s largest full service security provider.Salary: $55,000 - $60,000Location: This position will be based in our Etobicoke office full-time to start, with the possibility to work-from-home one day per week after successful completion of 3-month probation.Responsibilities:Provide exceptional customer service to end-users, internal stakeholders, vendors, and any other entities that you will deal with on a day-to-day basis. Performs basic troubleshooting and diagnoses prior to escalating to the systems support specialist during business hours. Follow ITIL Incident management principles to receive, categorize, prioritize, and resolve incidents within the agreed SLAs. Install, operate, troubleshoot, and maintain computer equipment and software applications. Install, test, order, and configure new workstations and hardware. Personnel on-boarding and off-boarding, including assigning the right licenses, software, and provisioning hardware Ensure all incidents, notes, and updates are documented in a timely manner within the JIRA Service Management Tool Participate in the after-hours on-call rotationRequirements:3+ years of work experience in an IT HelpDesk or similar Technical Support environmentPost-secondary education in IT; certifications such as MCSA, A+, or Network+ would be considered an assetStrong communication, interpersonal, and customer service skillsDemonstrated analytical problem-solving skills necessary to deal with and resolve technical problemsExperience with all of the following:Windows 10/11, Windows Server 2016/2019/2022Active Directory and Office 365iOS and Android devices, Mobile Device Management systemsBasic networking (routers/switches)Backup solutions and malware/virus remediationApplication Deadline: December 31, 2025#CE100
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IT Helpdesk Technician
1 day ago
Toronto, Canada Paladin Security Group Ltd Full timePaladin Security Group Ltd provided pay range This range is provided by Paladin Security Group Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$55,000.00/yr - CA$60,000.00/yr The IT Helpdesk Technician (Tier 1) will provide operational and technical support to Paladin teams across...
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IT Helpdesk Technician
22 hours ago
Toronto, Canada Paladin Security Group Ltd Full timePaladin Security Group Ltd provided pay range This range is provided by Paladin Security Group Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$55,000.00/yr - CA$60,000.00/yr The IT Helpdesk Technician (Tier 1) will provide operational and technical support to Paladin teams across...
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Junior IT Helpdesk Technician
2 weeks ago
Toronto, Canada Spectrum Health Care via WeCyberHire Full timeCompany Description Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more! We are hiring full time Junior IT Helpdesk Technician for our Toronto office! In this role, you will be responsible in providing first-line technical support and assistance to end-users regarding hardware,...
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Junior IT Helpdesk Technician
1 week ago
Toronto, Canada Spectrum Health Care via WeCyberHire Full timeCompany Description Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more! We are hiring full time Junior IT Helpdesk Technician for our Toronto office! In this role, you will be responsible in providing first-line technical support and assistance to end-users regarding hardware,...
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Junior IT Helpdesk Technician
2 weeks ago
Toronto, Canada Spectrum Health Care (SHC) Full timeJoin to apply for the Junior IT Helpdesk Technician role at Spectrum Health Care (SHC) Company Description Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching, and more! We are hiring full time Junior IT Helpdesk Technician for our Toronto office! In this role, you will be responsible for...
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Junior IT Helpdesk Technician
2 weeks ago
Toronto, Canada Spectrum Health Care (SHC) Full timeJoin to apply for the Junior IT Helpdesk Technician role at Spectrum Health Care (SHC) Company Description Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching, and more! We are hiring full time Junior IT Helpdesk Technician for our Toronto office! In this role, you will be responsible for...
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Junior IT Helpdesk Technician
2 weeks ago
Toronto, Canada Spectrum Health Care (SHC) Full timeJoin to apply for the Junior IT Helpdesk Technician role at Spectrum Health Care (SHC) Company Description Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching, and more! We are hiring full time Junior IT Helpdesk Technician for our Toronto office! In this role, you will be responsible for...
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Junior IT Helpdesk Technician
1 week ago
Toronto, Canada Spectrum Health Care Full time**Company Description** Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more! We are hiring a full time **Junior IT Helpdesk Technician** for our **Toronto **office**! **In this role, you will be responsible in providing first-line technical support and assistance to end-users...
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IT Helpdesk Analyst
1 week ago
Toronto, Canada Stack IT Full timeOur MSP client in Toronto is looking for full-time Level 2 IT Helpdesk Support. You may need to visit client sites on occasion in Downtown Toronto - access to the subway or car is required ***MSP Experience Required** **Responsibilities**: - Interpret, understand, and deliver end-user requirements. - Troubleshooting hardware, software, and networking...
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Toronto, Canada Paladin Security Group Ltd Full timeA major security service provider is seeking an IT Helpdesk Technician (Tier 1) to deliver operational and technical support. Responsibilities include troubleshooting issues, customer service, and maintaining desktop/laptop deployments. This full-time position is located in Etobicoke, Ontario, and requires 3+ years in a support environment. Ideal candidates...
