Manager Business Services

About Us One of BC’s Top Employers, the City of Coquitlam offers meaningful career opportunities to make a difference within the local community. As the sixth largest city in BC, we are home to more than 150,000 residents. Our diverse municipality is a great place to work as it continues to grow through innovative urban design, inspiring arts, culture and recreation programs, and state-of-the-art transportation systems. Our brand is built on managing our resources in a responsible and sustainable manner, while supporting a vibrant, growing regional urban centre. We envision a bright future in Coquitlam that we hope includes you About You / What We Are Looking For The City of Coquitlam is seeking a strategic, highly analytical, and collaborative professional to join our Planning and Development Department as the Manager of Business Services. This role is ideal for a strong business leader who thrives in complex environments, brings a systems-thinking mindset, and is motivated by continuous improvement in public service delivery. As part of the Business Services Division, this position plays a critical role in enabling the Planning and Development Department to deliver on its mandate by providing strong financial leadership, governance oversight, forecasting expertise, and internal controls. You will work within a multidisciplinary team that supports business process development, data intelligence and analytics (including GIS), strategic planning, finance, administration, and governance for a department of approximately 125 FTE. Reporting to the Manager, Business and Innovation, you will support departmental leadership and senior management through high-quality analysis, forecasting, reporting, and strategic initiatives. This role requires someone who can build trusted relationships across the organization, translate complex data into meaningful insights, and confidently contribute to corporate-wide discussions involving finance, policy, and long-term planning. Main Responsibilities Manage the Department’s annual budget process, including coordination, analysis, and submission. Prepare and oversee trimester financial reporting, including variance analysis and executive-level reporting. Develop, manage, and continuously refine comprehensive operating and capital revenueforecasts, recognizing the complexity and materiality of departmental revenues. Design, maintain, and evolve a multi-faceted long-term capital revenue forecast that informs the City’s long-term capital plan funding, leveraging data from the Official Community Plan (OCP) Collaborate closely with Finance to ensure alignment with corporate financial strategies, accounting standards and long-term financial planning. Support the reporting of department and divisional KPI’s or other data metrics as needed. Identify, assess, and proactively manage financial, operational, and governance risks within the department by establishing mitigation strategies, strengthening internal controls, and ensuring alignment with corporate risk management frameworks. Provide support for internal governance documentation, including the preparation of standard operating procedures, and business processes documentation. Supervise finance staff while contributing to broader divisional initiatives. Act as a key liaison with other City departments, supporting cross-functional initiatives, interdepartmental projects, and corporate priorities. Support the Manager, Business and Innovation with strategic initiatives, innovation projects, Council and corporate reports, and financial updates, including trimester reporting. Prepare and present clear, concise, and defensible reports for senior leadership, Council, and corporate stakeholders. Minimum Qualifications Bachelor’s degree in Business, Finance, Accounting, Commerce, or a related discipline. Minimum five (5) years of experience in a strategic management or senior professional role. Demonstrated experience preparing and managing complex operating and capital budgets. Proven experience writing public-facing and/or executive-level reports. Solutions-oriented and innovative thinking in order to develop new ways to deliver public services. Ability to utilize data to draw logical, analytical conclusions. Track record of success in promoting and maintaining a work environment which fosters and rewards teamwork, initiative, accountability, diversity and innovation. Preferred Qualifications CPA, MBA, or equivalent graduate-level education Experience preparing and managing complex revenue forecasts, including long-term financial models. Experience delivering public or professional presentations to senior leadership, Council, or executive audiences. Experience working in a public sector or municipal government environment. The ideal candidate will have strong written and verbal communication skills, excellent critical thinking skills, and experience in report writing, financial and data analysis. This will be supported by excellent interpersonal skills and a natural ability to build and maintain effective working relationships. This individual will be highly organized with a proven ability to manage multiple concurrent projects and demands, including identifying stakeholder interests, financial opportunities, organizational priorities, and other strategic tools and techniques. This position will play a key role in supporting organizational success by leveraging their work to champion the City’s continuous improvement goals and business plan priorities. What We Offer: This excluded position has an annual salary range of $142,820 - $160,654 (2025 Rates). The rate of pay is based on a variety of factors including qualifications, knowledge, experience and skills. You will have the chance to join a rapidly growing and diverse team dedicated to supporting the local community, and be able to engage in variety of learning and development opportunities. Additionally, there is an opportunity to participate in an earned day off/flex day program. This position is based in Coquitlam with some flexible, hybrid work options available. The City offers an attractive vacation and extended benefits package, including the ability to contribute to the Municipal Pension Plan. Accessibility / Equal Opportunity Employer The City of Coquitlam is proud to be an Equal Opportunity Employer working towards enhancing equitable practices in our recruitment and retention processes. As an organization we are committed to creating an inclusive work environment to support our growing and diverse work force. To learn more about what equity, diversity, and inclusion means, and the City’s efforts in support of these principles, please visit coquitlam.ca/edi for more information. If at any time during the application or recruitment process you require additional assistance or an accommodation, please contact our team for confidential support. Staff can also provide in-person support if required.