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Full Time Front Office Associate

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Dartmouth, Canada Appliance Canada Full time

Overview Leon’s is currently looking for a Full Time Front Office Associate to provide excellent service to customers via phone and in person, to accurately process sales and customer requests, to ensure accuracy and security of customer orders and payments, and to assist with administrative duties.About Us:Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us todayResponsibilities:Process sales and payments for customers, as well as other customer requestsCheck emails and voicemails, follow up with customersProcess financing applications and follow up with Visa D and Easy FinanceConfirm deliveriesCall customers to set up deliveries and pick upsTrain new Office associatesApprove and balance cash drawer for approval by Home Office in GERSFile daily reports and documentsPrint and distribute reports from previous business dayGenerate and finalize pick ticketsComplete end-of-day procedures – phones to night service, turn off lights & monitors, ensure area is tidyRecord and file applications & promissory notesProcess A-Z finalized and voidsUpdate sales orders comments for reprintsPost finance plans, contact numbers around the office and sales floorEnsure that orders to be delivered are paid in fullPerforming various other duties, as assignedRequirements:Ability to communicate clearly, both written and orallyFun, friendly, confident personalityStrong problem solving and analytical skillsExceptional organizational skillsAbility to work collaboratively with fellow colleaguesAbility to interact professionally with our customersAbility to stay calm under pressureAnd most importantly, a POSITIVE ATTITUDEWe offer:Comprehensive Employee Benefit Package after 3 monthsProfit SharingEmployee Discounts & Partner Discount ProgramsThe chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coastContinuous, quality education and training on our products and sales techniques.Additional Information:We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process. Candidates with accommodation needs, can email their accommodation requests to