Technical Projects and Delivery Manager

Job DescriptionPlan, organize, evaluate, implement and deliver the activities related to the vFairs software systems including the website and the mobile application. Analyze, design and enhance processes to improve the software systems’ adaptability, usability and growth. Job duties:Work with the clients on managing their software requirements while working with the design and engineering teams to ensure the website, mobile application etc and all softwares the client is using are customized and built as per their needs within the agreed timeline and budget. Work on improving the internal processes via various automation workflows that help the project, product and engineering teams stay efficient. Work closely with the product and engineering teams on identifying shortcomings in the software systemsConduct quality checks and audits to identify gaps and weak areas and design features and improvements to overcome them.Plan, organize, control and evaluate the operations of software systems in the companyDevelop and implement policies and procedures for better operations and workflows within cross functional teamsConduct and lead client meetings to discuss software project requirements, specifications, costs and timelinesManage a portfolio of projects at any given point of time and plan project delivery schedules Take lead on the full  project  life  cycle  ownership:  successful  project delivery  will  include  full-service  delivery  from  handover  from  pre-sales to post-project closure calls Provide  on-site  leadership  for  project  team  by  building  and  motivating  team  members  to  meet  project  goals,  adhering to their responsibilities and project milestones Robust Reporting on project success criteria results, metrics, test and deployment management activitiesEmploy  project  management  practices  and  engineering  processes  to  ensure  the  team  can  deliver  high-quality  results  to each client to compel them for renewals Prepare estimates and detailed project plan for all phases of the project Procure adequate resources to achieve project objectives in planned time frames Monitor staff performance and complete performance reviews Provide  status  reporting  regarding  project  milestones,  deliverable,  dependencies,  risks  and  issues,  communicating across leadership Understand inter-dependencies between technology, operations and business needs Ensure technical accuracy, scalability and quality of projects through collaboration on with development teams Conduct  post-project completion  calls  to  collect  candid  feedback  from  customersRecruit and supervise engineers, coordinators, project managers and other personnel and oversee their professional development and training while mentoring and motivating themRequirementsBachelors in Computer Science & demonstrable education / knowledge of Project & Product ManagementMinimum experience of 5 years specifically in the Event-Tech Industry Certifications and demonstrable skills in project management, client relationship management, conflict and risk management, data analytics/business analytics, data visualization techniques, product management, prototyping, workflow automations,  etc. Well versed with tools and languages like Jira, Slack, MS Excel for data analysis, Tableau, PowerBI, MS Project, SQL, JQL, Figma, GitHubUnderstanding of AI concepts and tools such as prompt engineering, generative AI, AI Automations with make.com, n8n etc.Benefits Health, Dental, Vision and extended health Insurance via Bluecross is provided as part of the packageRequirementsQualifications: 3-5 years of B2B SaaS sales experience in the Event Tech industry is required Experience in selling SaaS or Technology Sales Selling into Event Professionals, Non-Profits, Fortune 1,000 companies is a plus Self-Disciplined and Self-Motivated Strong verbal and written communication skills Great phone personality and phone voice Great listening skills and a desire to learn proper consultative selling techniques High-energy and positive attitude Attention to detail and the ability to multitask while maintaining a high quality of work Must be self-motivated and success-driven and willing to work within a team environment Ability to quickly learn and apply new information in customer-facing scenarios Confidence to overcome objections and convert interest into qualified leads Lead generation, cold calling, objection handling and sales development experience is a must