Full Time Customer Care Associate

5 days ago

Thunder Bay, Canada Appliance Canada Full time

Overview Leon’s is currently looking for a Full Time Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business. About Us:Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us todayResponsibilities: As a member of our team, you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century. Requirements: Ability to communicate clearly, both written and orallyFun, friendly, confident personalitiesStrong problem solving and analytical skillsExceptional organizational skillsAbility to work collaboratively with fellow colleaguesAbility to interact professionally with our customersSome evenings and weekends shifts requiredWe offer:Comprehensive Employee Benefit Package after 3 monthsProfit SharingEmployee Discounts & Partner Discount ProgramsThe chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coastContinuous, quality education and training on our products and sales techniquesCompensation:The starting rate for this position is X; skill set and experience will be taken into consideration for total renumeration of role.Additional Information:We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process. Candidates with accommodation needs, can email their accommodation requests to

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