Sales + Event Coordinator

7 days ago

Toronto, Ontario, Canada The Drake Full time

Do you have a passion for hospitality, a knack for organization, and a love for making things run seamlessly behind the scenes? At The Drake, we're more than a place to sleep, eat, and drink. We create experiences that are personal, memorable, and rooted in real connection. We believe hospitality is an act of care, and every detail matters.

We're looking for a Sales + Event Coordinator to be the backbone of our sales and events team, ensuring smooth operations, supporting client relationships, and keeping everything on track. This role is perfect for someone who thrives in a fast-paced environment, loves the details, and enjoys being part of a dynamic team. You'll work closely with the Director of Sales and sales and events team to help make The Drake the top choice for business travelers, groups, entertainment professionals, and leisure guests.

What You'll Be Doing:

Administrative Responsibilities

  • Supporting the sales and events team by handling administrative tasks, tracking leads, and ensuring everything runs efficiently behind the scenes.
  • Creating menus in Imenu Pro, printing menus, printing BEO's and Kitchen Sheets.
  • Taking payments, inputting bookings into 7rooms, reconciliation of events + guest rooms, updating picklists in TripleSeat.
  • Sending out client thank you cards, surveys and warm referral offering
  • Managing group room blocks by coordinating details, tracking inventory, and making sure clients receive top-tier service from booking to check-out.
  • Sending out group resumes to ensure all departments have the necessary details to execute group stays flawlessly.
  • Assist with filling out Group RFP's
  • Managing administrative work related to guest room and event software (Opera, TripleSeat knowledge a plus).
  • Assisting with sales events and trade shows by coordinating logistics and supporting the team in building meaningful industry relationships.
  • Handling reporting and data management, including revenue tracking, forecasts, and sales performance updates.
  • All other sales and administrative tasks as assigned by jumping in wherever needed to help the team succeed.

Event Coordinator Responsibilities

  • Responsible for detailing a small Event Territory.
  • Coordinates and details all catering needs, conference service activities and client specifications to deliver smooth execution of meetings and events.
  • Responsible for maximizing food and beverage revenues from assigned groups by solicitation of affiliate business and up selling.
  • Attend weekly BEO meetings with culinary + operations teams.
  • Responsible for the creation of Cost Estimates, BEO's, Kitchen Run Sheets and invoices for each event.
  • Maintain contact and effective communication throughout the planning process to ensure the highest level of guest. satisfaction for all clients.
  • Ownership of event staffing needs via Operation Managers + Ownership of booking AV techs + coordinating tech needs with the AV department.
  • Accountable for all rental and equipment needs via Rental Partners.
  • Conduct event briefings with all staff and management onsite, prior to event OR ensure that MOD has been properly briefed, should you not attend.
  • Presence may be required onsite at events to work with the events staff to set up the event and liaise with the Operations Team for seamless hand-off to close the even.

Requirements

What You Bring to the Table:

  • A passion for hospitality sales and hotels, with a strong appreciation for boutique and luxury experiences.
  • Exceptional organizational and multitasking skills, with high attention to detail. You love keeping things in order.
  • Strong communication skills (both verbal and written), with a professional yet warm approach to clients and colleagues.
  • A flexible, motivated, and proactive mindset. You're adaptable and ready to meet the needs of a 24-hour operation.
  • Experience in a hotel front desk or reservations role in a luxury or boutique setting is a plus.
  • Familiarity with hotel systems and sales tools (PMS, CRM, etc.) is a bonus

If this sounds like you, we'd love to hear from you Apply today and be part of a team that's redefining boutique hospitality at The Drake.

Benefits

We pride ourselves in providing strong leadership and development opportunities for passionate hospitality professionals who are looking to build rewarding, long-term careers. Drake offers a competitive compensation and benefits package, employee discounts, training + development support and many other unique perks as a part of joining the Drake team.

The Drake is an equal opportunity employer. We are committed to fostering a positive, supportive, and creative environment at Drake Hotel Properties that promotes equity, inclusiveness and diversity. We welcome job applications from candidates of all backgrounds including, but not limited to, BIPOC (Black, Indigenous, People of Colour); refugees, newcomers and immigrant persons; two-spirit, LGBT2Q+ and gender non-binary persons, and persons with disabilities. Please advise us of any accommodations needed to ensure you can access and complete the submissions process.

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