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Senior Content Developer
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Ottawa, Canada Acumatica Full timeAcumatica is a leading innovator in cloud ERP solutions for growing businesses worldwide. Overview As a Senior Content Developer, you will create engaging content that supports both documentation and training for Acumatica ERP. Your work will help Acumatica’s partners and customers gain the knowledge and skills they need to achieve their business...
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Senior Content Developer
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Ottawa, Canada Acumatica APAC Full timeCompany Acumatica is a leading innovator in cloud ERP solutions with a global customer base. Acumatica was acquired by Vista Equity Partners in May 2025. The company fosters a collaborative culture, values work/life balance, and offers growth potential. Overview As a Senior Content Developer, you will create engaging content that supports both documentation...
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Senior Content Developer
2 weeks ago
Ottawa, Canada Acumatica APAC Full timeCompany Acumatica is a leading innovator in cloud ERP solutions with a global customer base. Acumatica was acquired by Vista Equity Partners in May 2025. The company fosters a collaborative culture, values work/life balance, and offers growth potential. Overview As a Senior Content Developer, you will create engaging content that supports both documentation...
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Senior Content Developer
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Ottawa, Canada Acumatica Full timeAcumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it—read what analysts like G2, IDC, Nucleus Research, and Info-Tech have to say about us. Acumatica is different by design and purposely built to help small and midsized...
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Senior Content Developer
2 weeks ago
Ottawa, Canada Acumatica Full timeAcumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it—read what analysts like G2, IDC, Nucleus Research, and Info-Tech have to say about us.Acumatica is different by design and purposely built to help small and midsized...
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Senior Content Developer
2 weeks ago
Ottawa, Canada Acumatica Full timeAcumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it—read what analysts like G2, IDC, Nucleus Research, and Info-Tech have to say about us.Acumatica is different by design and purposely built to help small and midsized...
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Senior Content Developer
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Ottawa, Ontario, Canada Acumatica APAC Full time $90,000 - $120,000 per yearCompany DescriptionAcumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don't take our word for it—read what analysts like G2, IDC, Nucleus Research, and Info-Tech have to say about us.Acumatica is different by design and purposely built to help small...
Senior Content Developer
2 weeks ago
Job DescriptionOverviewAs a Senior Content Developer, you will create engaging content that supports both documentation and training for Acumatica ERP. Your work will help Acumatica’s partners and customers gain the knowledge and skills they need to achieve their business objectives.Key responsibilitiesDevelop clear and comprehensive documentation for designated functional areas of Acumatica ERP, strictly adhering to corporate style guidelines and team processes. Keep documentation up to date with software releases. Revise legacy content to align with the current standards and best practices.Design and develop training courses and skill assessments to help various learner personas grow their product expertise. Keep training materials up to date with software releases.Collaborate with subject matter experts to identify user scenarios and information gaps for both documentation and training materials.Assist in resolving learner issues related to documentation and training content, providing timely and effective solutions and recommendations.Review UI labels and messages to ensure accuracy and consistency within designated functional areas.Continuously improve the team’s standards, processes, and tools.Assume the rotating Doc Watcher role. Serve as an entry point for external communication for the team. Triage the incoming queue of product changes that require documentation. Maintain the team’s working environment.QualificationsEducation & Experience:A degree in English, technical writing, communications, or computer science or alternative credentials (preferred)At least 3 years of experience in technical writing, content development, or instructional design in the software industry, preferably with Acumatica ERP or other ERP systems (required)Expertise in any of the industries Acumatica specializes in (preferred)Prior teaching or training experience (preferred)Skills:Excellent writing and communication skills, ability to express thoughts in English in a clear, logical, and concise manner (required)Advanced user of tools used for content creation, version control, and project and task management (required)Knowledge of Acumatica ERP (preferred)Expertise in any of the industries Acumatica specializes in (preferred)Personal TraitsSelf-motivated to create high-quality content even when specifications are in progress or not yet available, using a combination of interviews and hands-on experimentation with the productAbility to communicate positively and forge effective working relationships with other members of the Acumatica teamAbility to work independently with minimal supervision and manage multiple prioritiesTools and Environments (examples; list not complete)Source control, CI/CD (examples: Git, Bitbucket, Bamboo)Task/bug tracking (example: Jira)Database management (example: SQL Management Studio)Content development (examples: Oxygen XML Editor, Snagit, Lucidchart)Additional InformationAcumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail HR@acumatica.com. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails sent for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
