Manager, AI Enablement Operations
2 weeks ago
The Core Responsibilities1. AI Champions and Adoption Programs Own the AI Champions operating model, onboarding, cadence, and engagement Maintain playbooks, expectations, and communication channels for Champions Ensure Champions are actively driving AI usage within their business units 2. AI Training and Capability Enablement Own the White, Blue, and Black Belt AI pathways Build and manage certifications, completion tracking, and reporting Coordinate training content, learning sessions, and follow-up communications Partner with HR and the AI CoE to embed AI capability into the workforce 3. AI Communications and Enablement Content Run all AI CoE communications channels, including updates, showcases, and announcements Build and maintain executive, leadership, and enterprise AI presentation decks Ensure employees understand what AI tools are available, how to use them, and what is approved 4. AI Platform Enablement and Administration Act as the operational owner for M365 Copilot and Microsoft Foundry enablement Coordinate with CloudOps, Security, GitHub, and Microsoft on: Licensing and access Platform readiness Changes, issues, and escalations Ensure AI platforms are usable, supported, and aligned to governance requirements 5. Adoption, Engagement, and Readiness Tracking Track training completion, Champions activity, tool usage, and engagement Maintain dashboards and operational reporting for the AI CoE Identify adoption gaps and work with leaders to close them What success looks like AI Champions are active and visible in every business unit Employees move through clear AI learning pathways Copilot and Foundry access is well managed and predictable AI communications are regular, clear, and trusted Leadership is not pulled into day-to-day enablement or platform issues Let's Talk About YouExperience and Profile Strong program or operations leadership experience in technology, digital, or enterprise platforms Comfortable working across IT, Security, Data, HR, and business teams Experience running enterprise enablement, adoption, or platform rollout programs Highly organized, execution-focused, and able to keep multiple workstreams moving Able to translate strategy into operational delivery Education and Experience Bachelor’s degree in business, communications, information systems, or related field Minimum 7 years of experience in enablement, platform operations, transformation, or related domains Experience in financial services or similar regulated environment is an asset Exposure to AI productivity tooling and value frameworks preferred What we offer [For full-time permanent roles] Competitive discretionary bonus Market leading RRSP match program Medical, dental, vision, life, and disability benefits Employee Share Purchase Plan🏽 Maternity/Parental top-up while you care for your little one Generous vacation policy and personal days Virtual events to connect with your fellow colleagues Annual professional development allowance and a comprehensive Career Development program A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experienceThe incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.
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Manager, AI Enablement Operations
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Toronto, Canada EQ Bank | Equitable Bank Full timeJoin a Challenger Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians. How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having...
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Manager, AI Enablement Operations
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Toronto, Canada Queer Tech Full timeJoin a Challenger Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians. How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having...
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Manager, AI Enablement Operations
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Toronto, Canada EQ Bank | Equitable Bank Full timeJoin a Challenger Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians. How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having...
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Manager, AI Enablement Operations
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Manager, AI Enablement Operations
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