Principal User Experience Researcher, Platform Data

Position Overview Do you want to help shape the foundation that powers the future of design and construction? As a Principal Experience Researcher supporting Autodesk’s Platform Data team, you will play a critical role in shaping user-centered insights and strategy for the AEC Data Model (AECDM)—the core data platform that underpins Autodesk’s AEC products and our AEC Industry Cloud, Forma.The Platform Data team is responsible for defining, building, and coordinating the creation of the AECDM: a granular data ecosystem that enables scalable, high-value customer workflows across the AEC project lifecycle. This includes technologies such as the AEC Model Store, AEC Data Service, Autodesk Parameters Service, Autodesk Content Catalog, and other foundational services that current and future AEC products connect to and build upon.Reporting to the Research Manager for AEC Platform, this Principal Experience Researcher will partner closely with Product Managers, Designers, Engineers, Data Scientists, and Analytics partners to inform both platform capabilities and the product features that rely on them. The role spans early-stage exploration, feature definition, and post-release learning—helping teams make informed decisions in complex, evolving, and sometimes abstract problem spaces.Because platform data work operates at the intersection of foundational systems and user-facing products, the ideal candidate is comfortable working with ambiguity, abstraction, and evolving priorities—using research to bring clarity, alignment, and direction as understanding deepens. As a principal-level individual contributor, this role also serves as a catalyst for research excellence, mentoring others and advancing how platform-level research is practiced across the organization.Preference for candidates located in Toronto, Canada. Open to considering remote across Canada, Pacific to Eastern time zone.ResponsibilitiesBuild and lead strong partnerships with product, data, and experience leaders to inform strategic decisions across platform and product initiativesConsult with internal stakeholders to design and execute mixed-methods research programs that align with core business objectives and support the full product lifecycle, from strategic inception to post-release validationLead research for complex, cross-functional, and evolving platform and product areas, employing a wide range of methods—including co-creation and approaches suited for early-stage or ambiguous contexts—to surface user needs, generate concepts, and drive organizational impactCollect, analyze, and interpret complex qualitative and quantitative data using advanced empirical and statistical approaches; synthesize insights across diverse sources to inform strategy and executionFacilitate and guide cross-disciplinary teams through the process of ideating and developing strategies grounded in research, including the creation of future experience principles, user journeys, and implementation roadmaps that shape product vision and directionPartner with analytics and data teams to develop measurement strategies, assess impact, and support data-informed iteration of platform capabilities and product featuresDesign and facilitate workshops for idea generation, alignment, strategic decision making, and co-creation with internal teams and, when appropriate, customersCommunicate research findings and recommendations through clear, compelling storytelling tailored to diverse audiences and levels of seniority, maximizing the impact of research outcomesMentor and enable others by developing case studies, frameworks, and scalable research practices that build the capacity and capabilities of the research team and partnersMinimum Qualifications8+ years of professional experience conducting and leading user experience researchExperience leading research for complex, cross-functional, early-stage, or platform-level products and systemsDemonstrated experience designing and conducting co-creation or participatory research to inform strategy and concept developmentA strong qualitative and quantitative research toolkit, and the judgment to select appropriate methods for complex situationsExperience building and sustaining partnerships with product management, design, engineering, analytics, and data teamsProven ability to align research with both near-term product delivery and longer-term strategic visionExperience synthesizing complex data into clear, strategic, and actionable insightsDemonstrated knowledge of, and hands-on experience applying, AI and emerging technologies in user research, with curiosity and openness to experimentationExtensive knowledge of human-centered design principles and practicesDemonstrated ability to operate effectively in ambiguous or evolving environments, using research to bring clarity and focus as priorities shiftUniversity degree in Psychology, Interaction Design, Human-Computer Interaction, Social Science, or a related/equivalent fieldPreferred QualificationsExperience in the Architecture, Engineering, and Construction (AEC) industry or other complex, multi-stakeholder domainsExperience researching platform products, data-heavy systems, or cloud-based servicesFamiliarity with longitudinal research methods, online diary studies, or sustained participant research partnershipsExperience collaborating with data scientists to integrate behavioral and attitudinal insights into a cohesive narrativeExperience facilitating workshops and working sessions with cross-functional teams and customersAn openness to evolving research practices and contributing to how research functions operate at scaleStrong collaboration and influence skills across disciplines and seniority levelsDeep empathy for users and the ability to identify patterns and opportunities in complex systemsLearn MoreAbout AutodeskWelcome to Autodesk Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join usSalary transparencySalary is one part of Autodesk’s competitive compensation package. For Canada-BC based roles, we expect a starting base salary between $112,000 and $163,900. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Diversity & BelongingWe take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).