Industry Solution Expert

3 days ago


Toronto, Canada SAP Full time

We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. About the IBU Utilities  The Industry Business Unit (IBU) Utilities is a significant industry for SAP as it contributes significantly to cloud revenues representing an installed base of almost 5.500 customers in more than 123 countries serving billions of people across the world. The Industry Business Unit (IBU) provides deep industry expertise and defines and executes the global industry GTM plan to grow our business, supports market making customer deals and drives community engagement as well as global industry knowledge. The industries consist of many segments including power generation, energy and water distribution, retailing (Meter to Cash), different market roles like vertically integrated utilities, Transmission or Distribution companies, Retailers or Suppliers, Merchant Power Generation companies, as well as single commodity and multi-commodity utilities, municipal utilities, etc.  Your future role:  As a Industry Solution Expert for the energy supply chain of the future you are a key contributor to driving solution awareness, revenue, and adoption of the respective industry solutions as well as the Business Suite. You are accountable for positioning the SAP Enterprise Asset Management and Supply Chain Management portfolio, driving the GTM solution strategy for DER in the Americas, working with co-innovation customers, including the incubation of new AI scenarios and BDC data products in the respective solution portfolio in conversations with customers. In your role, you are a central point of contact for customers, the SAP partner ecosystem, and customer success teams towards product management and engineering to ensure future requirements are rolled in for the respective industry solution area.  Your main responsibilities will be to:  Drive Solution Awareness and Adoption: Promote EAM and SCM as well as DER solutions, ensuring broad awareness and adoption. Roll-In requirements for the relevant solution portfolio to drive solution readiness for current and future markets  Positioning and Strategy: Lead the positioning of EAM and SCM in Utilities, including the development of the DER market offering and integration of new AI scenarios.  Customer and Ecosystem Engagement: Serve as the central point of contact for (C-Suite customers), the SAP partner ecosystem, and customer success teams, ensuring alignment with product management and engineering.  Support and Drive revenue with the respective industry solution portfolio, SAP Business Suite, BDC and AI Roll-in Requirements and GTM Content: Support the roll-in of customer requirements, provide go-to-market content, and offer industry solution expertise in alignment with customer needs.  Ecosystem Enablement and Revenue Growth: Drive ecosystem enablement and awareness to increase future revenue streams and new business opportunities.  Knowledge Sharing and Community Engagement: Scale know-how expertise and facilitate internal and external community engagement to enhance awareness, increase revenues, and drive adoption.  Event Participation and Strategic Deals: Actively participate in multi-customer events and communities, build longs lasting customer relationships and retention.  Executive Engagement: Engage with senior executive leadership at customer organizations to strengthen strategic partnerships  Role Requirements  End to end understanding of the Energy Supply Chain and the respective main contributing segment (DSO) across the different market structures  Deep understanding of the key SAP solutions relevant for DSO processes  Good understanding of the key partner solutions augmenting the SAP solution portfolio for DSOs  Professionalism and a positive attitude toward customers and colleagues  Strong Team Lead as well as Team Worker skills  Strong external recognition as Utilities Industry Expert Excellent verbal and written communication skills in English  Strong analytical and problem-solving skills  Ability to multi-task while providing highest quality  Flexibility to adjust to quickly changing tasks and timelines Work Experience  10+ years’ experience in the Utilities Industry in Solution Management, Consulting, Presales, Business Development or related areas preferred  Experience in understanding and validating market and customer requirements for solution roll-in Excellent expertise of the full Energy Supply Chain and SAP Enterprise Asset Management capabilities required by the DSO  Excellent communication skills for C-Level customer engagement 10+ years’ experience in one or several solution areas of ERP, SD, MM, QM, WM, CX, Utilities Industry solutions as well as innovations like Cloud, BTP and SAP HANA EXPECTED TRAVEL  0-60%  Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.



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