Industry Solution Expert

Industry Solution Expert - Enterprise Asset & Service Management in Utilities

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About the IBU Utilities

The Industry Business Unit (IBU) Utilities is a significant industry for SAP, contributing significantly to cloud revenues and serving almost 5,500 customers in more than 123 countries. The IBU provides deep industry expertise, defines and executes the global industry GTM plan, supports market‑making customer deals and drives community engagement and global industry knowledge. The industries include power generation, energy and water distribution, retailing (Meter to Cash), vertically integrated utilities, transmission or distribution companies, retailers or suppliers, merchant power generation companies, single commodity and multi‑commodity utilities, municipal utilities, and more.

As an Industry Solution Expert for the energy supply chain of the future, you will be a key contributor to driving solution awareness, revenue and adoption of the respective industry solutions and the Business Suite. You will be accountable for positioning the SAP Enterprise Asset Management and Supply Chain Management portfolio, driving the GTM solution strategy for DER in the Americas, working with co‑innovation customers, and incubating new AI scenarios and BDC data products in the solution portfolio.

Your main responsibilities will be to:

- Drive Solution Awareness and Adoption: Promote EAM and SCM and DER solutions, ensuring broad awareness and adoption. Roll‑in requirements for the relevant solution portfolio to drive readiness for current and future markets.

- Positioning and Strategy: Lead the positioning of EAM and SCM in Utilities, including developing the DER market offering and integration of new AI scenarios.

- Customer and Ecosystem Engagement: Serve as the central point of contact for C‑Suite customers, the SAP partner ecosystem and customer success teams, aligning with product management and engineering.

- Support and Drive Revenue: Support the roll‑in of customer requirements, provide go‑to‑market content and industry solution expertise in alignment with customer needs.

- Ecosystem Enablement and Revenue Growth: Drive ecosystem enablement and awareness to increase future revenue streams and new business opportunities.

- Knowledge Sharing and Community Engagement: Scale know‑how expertise and facilitate internal and external community engagement to enhance awareness, increase revenues and drive adoption.

- Event Participation and Strategic Deals: Actively participate in multi‑customer events and communities, building long‑lasting customer relationships and retention.

- Executive Engagement: Engage with senior executive leadership at customer organisations to strengthen strategic partnerships.

Role Requirements

- End‑to‑end understanding of the Energy Supply Chain and the main contributing segment (DSO) across different market structures.

- Deep understanding of the key SAP solutions relevant for DSO processes.

- Good understanding of partner solutions that augment the SAP solution portfolio for DSOs.

- Professionalism and a positive attitude toward customers and colleagues.

- Strong team‑lead and team‑worker skills.

- Strong external recognition as Utilities Industry Expert.

- Excellent verbal and written communication skills in English.

- Strong analytical and problem‑solving skills.

- Ability to multi‑task while providing highest quality.

- Flexibility to adjust to quickly changing tasks and timelines.

Work Experience

- 10+ years’ experience in the Utilities Industry in Solution Management, Consulting, Presales, Business Development or related areas preferred.

- Experience in understanding and validating market and customer requirements for solution roll‑in.

- Excellent expertise of the full Energy Supply Chain and SAP Enterprise Asset Management capabilities required by the DSO.

- 10+ years’ experience in one or several solution areas of ERP, SD, MM, QM, WM, CX, Utilities Industry solutions as well as innovations like Cloud, BTP and SAP HANA.

EXPECTED TRAVEL

0‑60%

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status or disability, in compliance with applicable federal, state and local legal requirements.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying and need assistance to navigate our website or complete your application, please email: Careers@sap.com.

Due to the nature of the role, which involves global interactions with SAP entities, functional proficiency in English is required for positions based in Quebec.

Requisition ID: 443185 | Work Area: Sales | Expected Travel: 0‑60% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI‑Hybrid

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