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Manager, Colleague Solutions
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Toronto, Canada President’s Choice Bank Full timeManager, Colleague Solutions page is loaded## Manager, Colleague Solutionslocations: 500 Lake Shore Blvd W, Toronto, ONtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 19, 2026 (28 days left to apply)job requisition id: R2000632475Come make your difference in communities across Canada, where authenticity, trust and...
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Manager, Colleague Solutions
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Toronto, Canada President’s Choice Bank Full timeManager, Colleague Solutions page is loaded## Manager, Colleague Solutionslocations: 500 Lake Shore Blvd W, Toronto, ONtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 19, 2026 (28 days left to apply)job requisition id: R Come make your difference in communities across Canada, where authenticity, trust and making connections...
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Manager, Colleague Solutions
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Toronto, Canada Doane Grant Thornton Full time**Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like...
Manager, Colleague Solutions
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Why this role is important This individual is responsible for ensuring the implementation and operation of our CRM System (Salesforce) and other agent tools is in alignment with the strategic business objectives, and provide direction and support for strategic daily operational activities.What you’ll do Serve as the subject matter expert for Salesforce and other agent tools, providing analysis of existing functionality and providing insights to best practices.Serve as a liaison between the technical staff, vendors and the project sponsors. Supervises, plans and evaluates the work of professional, technical and other support staff. Track progress and status of all Salesforce and other agent tool projects Provide end user support as necessary. Manage system changes without interruption to agent productivity. Gather requirements from the functional leaders and business units Manage the change control process. Manage new releases and efficiently roll out new features.Provide support for defects as required Provide support functions and assists the Training department as needed.What you bring Experienced candidates must have at least 5 years of hands-on experience working as an implementor or administrator on the Salesforce platformExperience in leading and delivering end to end solutions which could include strategy, design, development, testing and trainingExperience working with agile methodologiesStrong analytical abilities and troubleshooting skills, combined with being detail-orientedExcellent organizational, verbal, presentation/facilitation and written communication skillsAbility to work well with people including project stakeholders and project team membersAbility to work both independently and within a team environmentOur commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
