Design Operations Manager

Your Opportunity at ARC’TERYX:As the Design Operations Manager, you partner closely with multiple stakeholders throughout the organization to support the evolution and management of product creation processes, with a specific focus on the inputs and outputs of the Product Creative teams (Design, Colour and Advanced Concepts). You continuously help to identify process improvements that maximize efficiency and enable the Product Creative team in achieving business targets.This role is based in our North Vancouver office and is open to hybrid work. Candidates must be eligible to work in Canada.Meet Your Future Team:The Product Creation Operations team optimizes the intersection of product, supporting through cross-functional teams to improve alignment, communication, and processes around the product. We build a foundation for excellence through reinforcing product strategy with metrics, infrastructure, business processes, best practices, budgeting and reporting.If you were a Design Operations Manager now, here are some of the core activities you would be doing:Managing all inputs and outputs of the Product Creative team with relation to the Innovation-to-Consumer (I2C) Calendar, ensuring daily deliverables and ownership are clearEnsuring all I2C deliverables are on time and that any risks or changes are communicated and solutioned with the Product Creation End-to-End Process teamCollaborating with cross-functional partners to evolve design processes, with emphasis on how the Creative teams plug into the broader end-to-end product creation processesCollaborating with the Product Creation End-to-End Process team to document end-to-end processesCreating, implementing and standardizing team specific and cross-functional Standard Operating Procedures (SOPs), templates and process mapsCreating and maintaining visual assets that communicate upcoming project milestones and key deliverablesAnalyzing current business processes and collaborating with users to identify process improvement areas to help maximize efficiencyBuilding and recommending new processes, process flows, tools or systems solutions that are aligned with company goalsBuilding close relationships with the Design, Colour, and Advanced Concepts teams to support change management initiatives and stakeholder engagementUpholding Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing, throughout the Arc’teryx supply chainHere are some of the things you could be working on in the future:Partnering on the evolution, efficiency and improvement of key product creation processesContributing to ongoing projects and changing opportunities to enhance linkage between Design and cross functional partnersAre you our next Design Operations Manager?You have 5+ years’ experience in an operational role (project coordination, product operation, product management, etc.), in a design or apparel industry, with a focus on creative teamsYou have strong leadership and teamwork skills and you are able to facilitate work across multiple internal departments, and effectively collaborate with our global teamsYou have a strong understanding of the active apparel market within the outdoor industry, and you are familiar with the key outdoor activities we make products forYou are highly analytical and have strong organizational skills, with excellent attention to detailYou have effective and efficient time management skills and excellent communication and presentation skillsYou have an excellent understanding of the Go-To-Market processYou are familiar with the apparel design and development processYou have excellent interpersonal skills and the ability to work with all levels of stakeholdersYou have the expert ability to explain, articulate, and document concepts, business processes, systems and business requirementsYou have confidence in communicating and collaborating amongst large and diverse audiencesYou have a willingness to improve your skills independently in new technologies and solutionsYou are proficient in the use of Adobe, Microsoft Office and SmartSheets, or similar project management toolsYou are proactive in identifying the root cause of issues, seeking the best (sometimes not the easiest) solutions with an unwavering commitment to do what is rightYou remain highly flexible and adaptable when faced with ambiguityYou effectively balance autonomy and collaborationYou inspire breakthrough thinking and continuous improvementYour passion for your work is paralleled by your passion for getting outside and living it$106,000 - $133,000 a yearA reasonable estimate of the pay range is CAD$106,000 - CAD$133,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training.Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.Equal OpportunityArc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.Leave it BetterWe believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.