Customs Associate I

2 weeks ago

Dorval, Canada FedEx Full time

Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds.Essential Functions Complies with the Canada Border Services Agency (CBSA) for on-site package examinations, shipment hold requirements and shipment clearance. Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker). Researches CBSA tracers and responds with clearance information. Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP). Manages inbound and outbound calls to resolve paperwork issues (including duties and taxes), clear shipments and close entries. Performs routine data entry and directs commercial invoices through Genesis System to brokers as part of the clearance process. Performs other duties as assigned. Minimum Education High school diploma. Post secondary education in International Studies or recipient of Certified Customs Specialist designation preferred Minimum Experience No experience required, administrative experience in cross-border transportation and/or customs preferred Knowledge Skills and Abilities Proficiency in Microsoft Word & Excel and Internet Explorer Good understanding of technical and administrative terms relating to US and Canadian government import and export regulations Excellent organizational skills and strong attention to detail Good customer service skills Job Conditions Qualifications Requises: Post Dec 17 2025 unpost Dec 24 2025 at 3 pm Transparence Salariale: Salaire: Détails Supplémentaires: 6 months fixed term PPTDÉNI DE RESPONSABILITÉCette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.Énoncé sur l’équité en emploiFedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.

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