Current jobs related to Work@Home Customer Service Representative - british columbia - HGS
-
Bilingual French
10 hours ago
british columbia, Canada HGS Full timeJob Description Votre impact: En tant qu’associé en relations avec la clientèle, vous aurez la capacité de travailler dans un environnement collaboratif et engageant avec un seul objectif, ayant un impact positif sur la journée des gens! Nous vous formerons pour être un expert dans votre domaine, afin que vous puissiez offrir en toute confiance une...
-
Customer Service Representative
2 days ago
British Columbia, Canada Vancouver Bullion and Currency Exchange (VBCE) Full timeThe Customer Service Representative is one of the most important roles at Vancouver Bullion and Currency Exchange (VBCE). Being an ambassador of our brand, you are the face of the company who will interact one on one with our customers and assist them with the many different products and services that VBCE has to offer in foreign currency and precious...
-
Customer Service Representative
3 days ago
Prince Rupert, British Columbia, Canada Enterprise Full timeOverviewThe Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service Representative Sr / Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...
-
Representative, Customer Service
2 days ago
CAN, British Columbia, Vancouver, Canada FCT Full timeCompany SummaryCome work for a company that's committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other's talents. Where diversity is welcomed and celebrated.FCT provides industry-leading title insurance, default solutions and other real estate related products and services to...
-
Scientific Sales Representative
22 minutes ago
British Columbia, Canada Lock Search Group Full timeScientific Sales Representative Victoria, BC (with occasional mainland travel)Are you a science-minded professional with a knack for sales? We're looking for a Senior Sales Representative to join a dynamic team supporting research and scientific innovation. This is your chance to make a real impact while building relationships across the Greater...
-
Business Development Representative
22 minutes ago
British Columbia, Canada Source Atlantic Limited Full timePosition Overview: Source Atlantic / Bolt Supply House are seeking a driven and strategic Business Development Representative dedicated 100% to hunting & acquiring new customers in the British Columbia region ; targeting those with an annual potential between $100,000 and $1,000,000 in revenue. This role is critical to our growth strategy and focuses...
-
Senior Showroom Sales Representative
2 hours ago
British Columbia, Canada LEDVANCE Full timeThe Sr. Sales Representative role, based in the Lower Mainland British Columbia, is responsible for the achievement of an annual sales target and profit goals within their assigned territory. Reporting to the Sales Manager, the successful candidate will be able to identify market opportunities and create plans to maintain their existing customer base and...
-
Sr Sales Representative
7 hours ago
British Columbia, Canada LEDVANCE Full timeThe Sr. Sales Representative role, based in the Lower Mainland British Columbia, is responsible for the achievement of an annual sales target and profit goals within their assigned territory. Reporting to the Sales Manager, the successful candidate will be able to identify market opportunities and create plans to maintain their existing customer base and...
-
Customer Experience Representative
6 days ago
- th St., Vernon, British Columbia, Canada Indigo Books & Music Full timeCompany Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...
-
Sales Manager
22 minutes ago
British Columbia, Canada Lock Search Group Full timeSales Manager - CPG Food Service Victoria, BC Our client, a rapidly growing global CPG organization, is currently partnering with Nick Kanaan of Lock Search Group to find their next Sales Manager . They're seeking a highly driven and hands-on sales professional to lead their Victoria based sales team. This role is ideal for a proven sales leader with...
Work@Home Customer Service Representative
2 hours ago
Job Description Your Impact: As a Customer Relations Associate, you’ll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people’s day We’ll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You’ll field customer billing inquiries, identify the unique needs of each customer, address concerns, take payments and exercise emotional intelligence to improve the overall customer experienceSo, what does a day in life of a Customer Care Representative look like?• Communicate with customers through inbound calls and field queries on billing, payments, existing and new services, promotional offers and upgrade / downgrade of services• Identify customer needs through active listening to answer questions, assist with troubleshooting or make product recommendations based on the customers need• Take a consultative approach with customers who are experiencing problems with their service by owning the issue and resolution• Use multiple computer systems to research products, services, common problems and solutions offered• Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time• Creating a “WOW” factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service• Regular 1:1 coaching sessions with your supervisor to ensure you meet key performance indicators Why choose us? HGS is a global leader in customer experience management. With more than 44,000 employees spread across 7 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 900 of the world’s leading brands, HGS is the perfect place to build your futurePlus, working with HGS comes with benefits like:• $17 hourly and overtime opportunities• Best in class medical, dental, vision benefits• Employee assistance programs • Flexible Schedule Options• Career advancement in a fast growing organization• People focused environment where you’ll make lifetime connections and friendships What we are looking for: So what really makes a great Customer Care Representative? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you’re compassionate, energetic, bold and want to work in a customer centric role with an amazing opportunity to make an impact on people’s lives, you’ll love this opportunityPlease note: This position does not qualify for the Atlantic Immigration Pilot Program or the Provincial Nominee Program because this is a work from home position. Requirements • You’re at least 18 years of age• You can work between the hours of [7 AM and 12 AM EST], but have flexibility as business needs may change• You have at least 6 months of customer service experience and you understand the value of coaching / feedback• You have experience troubleshooting issues and understand the importance of owning the resolution for the customer• Demonstrate a caring, supportive and friendly nature in every interaction with the upmost confidence and urgency• You’re computer savvy, comfortable sitting at a desk and working with multiple monitors• You’re results oriented and comfortable providing customers with recommendations and solutions• You have excellent English communication skills, both oral and written• You’re comfortable working from home and have a suitable space with a hard-wired internet connection
