Quality Manager

Quality ManagerWhere Greatness GrowsThe greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.We are a dynamic team of over 5,000 with a range of professions, backgrounds, and areas of expertise. This breadth of diversity in people and opportunities is one of greatest aspects of building your career with Bird. Every trajectory looks different. At Bird, you hold the pen, and you write your story. As you unlock your potential, you are surrounded by a team that supports you every step of the way.Be a part of our team, where we pride ourselves on the quality of our work and the way we treat each other and our partners. You will build a career and long-lasting relationships based on respect, collaboration, and a solution-focused mindset. Bird is a place where you will unlock your potential and achieve your goals.The Manager, Quality will be responsible for overseeing the implementation of quality assurance and control processes for design, construction and/ or environment. The Quality Manager reports to the Quality Director. This position is site based out of office in Mississauga.What you’ll be working on:Preparing the Project Quality Plan and ensuring alignment with the project specific Project Execution PlanDrive continuous improvement initiatives by analyzing performance metrics, identifying areas for improvement, and implementing best practices to enhance quality and efficiency.Provide training and support to staff on quality standards and best practices. Promote a culture of quality and safety throughout the organization.Manage and maintain comprehensive documentation related to quality processes, including procedures, reports, and records. Ensure proper documentation for regulatory compliance. Coordinating the preparation and review of quality monitoring reports for Bird management and customerInvestigate and resolve quality issues and deviations. Collaborate with engineering and operations teams to implement corrective and preventive actions.Performing quality reviews of tenders and addressing procurement quality related issuesInvolvement with evaluation and selection of suppliers and preparing supplier qualification recordsLeading project quality personnel and assisting with resolution to quality related issues and monitoring the performance of quality personnel and providing positive reinforcement.Lead internal and external audits and inspections. Prepare and review audit reports and ensure timely resolution of any identified issues or non-conformities.Lead the performance of self-assessments.Collecting data and providing inputs for the management review.Collaborate with other leaders within the organization to cultivate a robust quality-based culture, fostering excellence in each project and strengthening internal department relations.Identify and establish key performance indicators (KPIs) pertinent to quality, monitoring both lagging and leading trends to drive continuous improvement initiatives.Develop and revise quality assurance and quality control forms to ensure compliance with evolving industry standards and regulatory requirements.Develop and implement project-specific inspection and test plans (ITPs) in adherence to best industry practice and, ensuring compliance with provincial, and federal regulations.Prepare and deliver technical presentations to the management team, providing support to field QA/QC personnel to ensure the successful execution of construction projects.Conduct ongoing quality audits of projects to verify conformity to company standards and regulatory requirements.What We Are Looking For:Minimum 7-9 years of experience in the construction industry with a strong understanding of quality assurance and quality control processes for design, construction and/or environment.Professional Engineering (P. Eng) designation is highly desirable.Quality Management Certificate or equivalent qualificationFamiliarity with ISO 9001 standards, with an emphasis on their application within the company industry.Proficiency in interpreting contracts, government regulations, and technical standards.Demonstrated expertise in continuous improvement methodologies and value-added processes.Strong analytical, risk assessment, and problem-solving skills relevant to quality management.Proficiency with Microsoft Office, Blue Beam, Power BI, and Construction Management System (CMS) software.Excellent organizational and time management skills with the ability to meet aggressive internal and external deadlines.We Put Safety FirstA healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.We Lead With HonestyWe speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.We Are Stronger TogetherSuccess is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.We Are Driven To Do Great WorkWe built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.We Create Opportunity Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.Bird is committed to diversity, equity, and inclusion (DE&I). This is a core part of our culture and guides our actions and strategic priorities. We strive to create an inclusive environment where every employee can thrive and share their unique perspectives and talents. Our ongoing commitments focus on addressing inequities and promoting a better understanding of diversity to build an inclusive and fair culture. We recognize that diverse teams are more knowledgeable, perform better, and achieve greater success. As such, we are dedicated to building a workforce that reflects the diversity of the communities we serve and creating opportunities for all employees to grow and succeed.