Host(ess)

1 week ago

New Westminster, Canada EightSix Network Full time

Job Description Job Title: HostessReports To: Lead HostessJob Summary:We are seeking a polished and personable Hostess to join our esteemed team at Piva Modern Italian. The ideal candidate will be the welcoming face of our restaurant, creating a warm and inviting atmospheres for all guests. This role requires exceptional customer service skills, a strong attention to detail, and the ability to thrive in a fast-paced environment.Responsibilities and Guest Relations:- Greet guests warmly and professionally upon arrival, creating a positive first impression.- Manage the waitlist efficiently, providing accurate wait times and communicating with guests effectively.- Seat guests promptly and courteously, ensuring tables are assigned appropriately based on party size and guest preferences.- Assist guests with any inquiries or requests, ensuring their comfort and satisfaction.- Maintain a friendly and welcoming demeanor at all times, creating a positive dining experience for all guests.Restaurant Operations:- Assist with the overall flow of service, ensuring a smooth and efficient dining experience for all guests.- Communicate effectively with the service team regarding guest arrivals, table assignments, and any special requests.- Maintain a clean and organized reception area, ensuring a polished and inviting ambiance.- Assist with the preparation and maintenance of seating charts and reservations.- Assist with other duties as assigned, such as answering phones, assisting with special events.Qualifications:- Prior experience as a Hostess in a fine dining restaurant is preferred.- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.- Strong customer service orientation with a genuine desire to exceed guest expectations.- Strong organizational and time management skills with the ability to multitask effectively.- Ability to work well under pressure in a fast-paced and demanding environment.- Professional appearance and demeanor.- Ability to work a flexible schedule, including evenings, weekends, and holidays.Benefits:- Competitive hourly wage.• Employee discounts on food and beverages.- Opportunities for growth and advancement within the company.- The opportunity to work in a prestigious and rewarding environment with a passionate team. Requirements: High School Diploma Work Permit

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