Veterinary Receptionist, Beaches Animal Hospital

5 days ago

Toronto, Canada VCA Canada Full time

JOB DESCRIPTION Veterinary ReceptionistLocation: Toronto, ONCompensation: $ to $ per hour, depending on experienceEmployment Type: Full-timePosition Type: Existing positionBeaches Animal Hospital is currently welcoming a Veterinary Receptionist to join our team. This is an exceptional full-time opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciatedCreate a warm and welcoming environment for our patients and pet parentsAbility to answer a multi-line phone system and track and book appointments effectivelyPlacing outbound calls to pet parents for follow-up and future appointment bookingsRespond and manage email correspondence; clients, referring veterinarians & internal office messagesAdmitting and discharging pet patientsInvoicing/billing; creating estimates, obtaining pet owner confirmation, and processing paymentsScheduling appointmentsExcellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environmentGeneral housekeeping duties; cleanliness of reception area, pet holding areas, and common areasWillingness to learn more regarding veterinary services, updated medical office procedures, and assisting the Veterinary staff with various tasks and treatmentsPrevious customer service or front desk experience in hospitality is an assetA love for all small companion animalsWhat VCA Canada OffersJoin our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: A caring culture of Wellness and AppreciationRRSP Employer 5 % Match Program – saving for your future just got easier Competitive wages and benefitsFlexible schedulesAnnual uniform allowanceExceptional career development: there is room to grow hereEmployee Assistance ProgramReferral Bonus RewardsOpportunities to give back in your community through VCA initiativesGenerous personal pet care discountsAnd extra perks like shopping discounts and cool wellness appsAbout UsClick

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