Senior Technology Specialist

Description Senior Technology Specialist OBJECTIVE / PURPOSE Takeda seeks a Senior Technology Specialist with strong technical expertise, ideally in Pharmaceuticals or Life Sciences. This role blends business/system analysis, process improvement, and project management with hands-on experience in Microsoft Power Platform, web design, and analytics. The Specialist will help integrate AI and automation tools to enhance workflows, user experience, and operational excellence. SCOPE Leadership/People: No direct reports Geographic Scope: Canada ACCOUNTABILITIES Acts as technical support for cross-functional teams, accelerating Takeda’s data and digital delivery excellence capabilities. Champions adoption of emerging technologies, including AI-powered tools, to boost efficiency and digital maturity. TECHNICAL / FUNCTIONAL EXPERTISE Provides technical support with website management, TakedaConnect, mobile apps, and event management, e.g. SpotMe. Supports process simplification and automation, including PowerAutomate and other workflow tools Supports process mapping and system integration to improve compliance and usability. Assists with Salesforce Marketing Cloud, marketing automation and other digital initiatives. Identifies opportunities to apply AI/machine learning to optimize campaigns, automate reporting, and personalize experiences. Creates templates and documentation for scalable solutions. LEADERSHIP Embodies Takeda Leadership behaviors with a customer-first mindset and technical acumen. Fosters innovation and continuous learning, encouraging experimentation with new technologies. Provides training and support to embed digital capabilities across teams. DECISION-MAKING & AUTONOMY Recommends improvements to technology operations. Maintains and evaluates local tech stack, suggesting consolidation or decommissioning. Assesses AI and automation platforms for integration into workflows. INTERACTION Collaborates with internal/external partners on digital initiatives. Serves as technical SME for troubleshooting and solution design. Works with vendors to ensure compliant use of Takeda’s tech stack. Supports change management to drive adoption of AI and digital tools. INNOVATION Evaluates emerging technologies and platforms. Explores AI-driven solutions to enhance decision-making, reduce manual effort, and improve data quality. EDUCATION, COMPETENCIES & SKILLS Bachelor’s degree and 5+ years of IT/technical experience in Pharma/Life Sciences. Proven skills in system analysis, technical solution design, and business translation. Strong proficiency in: Drupal CMS, Veeva Vault, PromoMatsMatomo, Google AnalyticsSalesforce Marketing CloudMicrosoft Power Platform, and/or tools such as UiPath, BluePrismCRM experience (Salesforce, Veeva CRM) is a plus Experience in process improvement automation, and digital transformation. Effective communicator with strong collaboration and project management skills. Understanding of AI and machine learning principles and their application in digital marketing and process automation. In-depth understanding of AI ethics and governance to ensure responsible implementation. Enhanced cybersecurity knowledge to protect digital assets in an increasingly automated environment Fluent in English; French is an asset. ADDITIONAL INFORMATION Location: Toronto, Canada – Hybrid (minimum 40% in office)Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.LocationsToronto, CanadaBase Salary Range:$86,500.00 - $118,910.00The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.Canada based employees may be eligible for a comprehensive range of benefits and incentives. Benefit eligibility varies by position and can include, amongst others:short-term and/or long-term incentivessubsidies for fitness and internetmedical, dental, and vision insurancebasic life and accidental death and dismemberment (AD&D) insuranceparticipation in the Registered Retirement Savings Plan (RRSP); company match into a Deferred Profit-Sharing Plan (DPSP) (if eligible)short-term and long-term disability coverageannual vacation entitlement; additional paid time off and company holidaysa tuition reimbursement programa variety of well-being benefitsLes collaborateurs basés au Canada peuvent, selon leurs postes, bénéficier d’un ensemble complet d’avantages sociaux. L’éligibilité à ces avantages varie selon le poste, et peut inclure:des primes ou dispositifs d’intéressement à court et/ou long terme,des subventions pour les abonnements sportifs et abonnements internetune assurance santé incluant la prise en charge des frais médicaux, dentaires et optiquesune assurance vie de base ainsi qu’un assurance en cas de décès ou de mutilation accidentels (AD&D)une participation au Régime enregistré d’épargne-retraite (REER) ; contribution équivalente de l’entreprise dans un régime de participation différée aux bénéfices (RPDB) (si admissible)une couverture en cas d’incapacité de travail temporaire ou prolongéeun droit à congés payés annuels, avec jours de vacances, jours de récupération et jours fériés spécifiques à l’entrepriseun programme de remboursement des frais de scolaritéune variété d’avantages liés au bien-êtreWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time