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Security Field Support Supervisor

1 week ago

Burnaby, British Columbia, Canada SSRG Full time

Field Support Supervisor (Full Time)
Schedule: 12-hour shifts - 9:00 AM to 09:00 PM / 9:00 PM to 09:00 AM


At Fusion Security (a subsidiary of Scarlet Security & Risk Group), we believe in providing valued service, building strong relationships within communities, and safeguarding the interests of the public and our stakeholders. Fusion Security continues to grow and provide professional security services throughout Greater Vancouver and the Lower Mainland, with clients in a wide variety of sectors, including government, retail, commercial sites, industrial sites, and residential areas. Our mission is to deliver the highest quality service in each interaction that reflects a strong and respectful culture.

We are seeking an experienced, energetic, and a customer-focused security professional for the position of Field Support Supervisor (Full Time).

The successful candidate will be mainly responsible for field staff support and supervision. Strong knowledge and understanding of company policies and procedures will be required. Other operational roles and duties in a supportive capacity may be assigned from time to time.


Responsibilities:

Conducting briefings for special coverage assignmentsConducting impromptu and scheduled site visits and staff assessments Assisting with alarm response and building patrolsLiaising between clients and site staff in emergency situationsConducting staff follow-up meetings for disciplinary issuesConducting intervention or assistance with employee emergencies or injuriesDelivering uniforms and other items to field staffAuditing reports Other administrative responsibilities as directed by Fusion Security Management

Qualifications:

At least 2 years of supervisory experienceAt least 3 years of security experienceA valid BC Security LicenseCertified in Occupational First Aid Level 1/Basic Level First AidClass 5 Driver's License with a clean driving recordHigh school diploma is required at a minimum, however, post-secondary education is preferred

Skills:

Excellent communication skills (including phone, email and report writing)Strong computer skills (including use of Tracktik software)Attention to detail and ability to multi-taskExceptional interpersonal skills to build and maintain positive relationships with staff and clients Strong organizing and planning skillsAbility to work without close supervisionGood physical condition

Reporting Structure:

This position reports directly to the Operations Manager. The successful candidate will be required to regularly interact with all Security Officers and Supervisors, as well as various members of Fusion Security Management.

Company Perks:

$21/hour to startHealth Benefits PlanPaid training and subsidies for industry accreditations Reimbursement of Security License renewal fees (for full-time employees only)Access to exclusive employee discounts on over 5000 products & servicesReferral Bonus ProgramFitness Centre Membership (at Head Office)

Please submit your current resume with a cover letter detailing reasons for your interest in this position and stating the reason why you think you would be the best candidate for the position.

Due to receiving a high volume of applications, only those applicants selected to move forward in the hiring process will be contacted.

(Part 1, Section 2) of the Security Services Act of British Columbia requires all Security Services Workers are required to hold a valid BC Security License to be employed or employable. Any applicant without a valid BC Security License will be automatically disqualified. For more information please visit: