Junior Associate Director, Nexus, Investor Delivery

20 hours ago


Halifax, Canada MUFG Investor Services Full time

Job DescriptionAssist Associate Director in oversight of the Investor Delivery team in daily operations and quality client service with the guidance of MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty.Guide team in deliverables while ensuring adherence to company and department policies and procedures relating to Investor Delivery responsibilities.Responsible for supporting daily Investor Delivery client communications, client/investor queries, review and oversight of fund/client activity for the period, ensuring resources are allocated appropriately to complete deliverables within SLAs.Support management in addressing any sensitive or escalated queries/concerns from Clients, Investors, Fund Managers or internal MUFG Departments adhering to high-quality standards.Support team with training and support Associate Director with individual performance assessments and development as requested. Foster a professional environment of encouraging personal and professional development.Ensure professional, productive and collaborative communication within the team, firm, and with external parties, leading by demonstrating professional and positive communication, collaboration, support and an inclusive team culture.Support management with driving departmental initiatives, projects, risk mitigation strategies.#LI-HybridQualificationsDiploma or bachelor's degree preferably in a business-related field or related experience3+ years' experience in financial services, fund administration, asset management, banking or client serviceA demonstrated ability to solve complex problems and provide guidance, assistance, and training is expected.Existing client/customer service experience would be idealKnowledge of Investor Services processes and related functionalitiesDemonstrate business logic and risk adverse approach to processes.Demonstrate team leadership experience in Investor Services, fund administration or relevant industryComputer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset. Additional InformationAt MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.MUFG is an equal opportunity employer.



  • Halifax, Nova Scotia, Canada MUFG Investor Services Full time

    About MUFG Investor Services:MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration,...


  • Halifax, Canada MUFG Investor Services Full time

    Company DescriptionAbout MUFG Investor Services:MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $ trillion in assets – we provide clients access to a range of leading solutions from fund...


  • Halifax, Canada MUFG Investor Services Full time

    Senior Associate, Nexus, Investor Delivery 1 week ago Be among the first 25 applicants About MUFG Investor Services MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we...


  • Halifax, Nova Scotia, Canada MUFG Investor Services Full time

    Company DescriptionAbout MUFG Investor ServicesMUFG Investor Services is a trusted partner to many of the world's largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign...


  • Halifax, Nova Scotia, Canada MUFG Investor Services Full time

    Company Description About MUFG Investor Services:MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund...


  • Halifax, Nova Scotia, Canada MUFG Investor Services Full time

    Company DescriptionAbout MUFG Investor Services:MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund...


  • Halifax, Canada MUFG Investor Services Full time

    **Company Description** About MUFG Investor Services**: MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing,...


  • Halifax, Canada MUFG Investor Services Full time

    The Associate Director is a leader responsible for managing the performance of an operations team and maintaining strong client relationships. This role oversees daily operations to ensure service level agreements are met and quality standards are upheld. Reporting directly to the Director, Nexus, Debt Services, the Associate Director plays a key role in...


  • Halifax, Canada MUFG Investor Services Full time

    Company DescriptionAbout MUFG Investor Services:MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $ trillion in assets – we provide clients access to a range of leading solutions from fund...


  • Halifax, Nova Scotia, Canada MUFG Investor Services Full time

    About MUFG Investor Services:MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration,...