Director, Communications and Engagement

Job DescriptionWhat is the opportunity?The Director, Communications and Engagement is responsible for developing and executing strategic communication and enablement plans, coordinating executive communications, and managing employee engagement initiatives to support the Commercial Bank’s COO Group in achieving organizational goals.This role offers the opportunity to lead strategic communication and engagement initiatives within the Commercial Banking, COO Group, contributing to the development and execution of plans that enhance communication and engagement across the Commercial Bank, as we execute our Ambition 2030 strategy.What will you do?Develop and execute strategic communication and enablement plansCoordinate executive communications, including stakeholdering with senior executivePlan and execute employee engagement initiatives for the CB COO Group and CB National Office teamsMeasure and analyze the effectiveness of communications and engagement efforts, providing recommendations for continuous improvement.Cultivate the voice of the COO through executive support, managing online presence, and creating engaging content for multiple channels, including social media, email, and intranet, in partnership with Corporate Communications.Build and maintain strong relationships with key internal stakeholders, including the CB COO, the Transformation Office, Corporate Communications, COO SMT, and regional teams.What do you need to succeed?Must-haveStrategic mindset with the ability to translate vision into actionable plansExperience in managing complex initiatives and projects with aggressive timelines.Excellent written and verbal communication skills.Strong organizational skills, attention to detail, and ability to work effectively in a fast-paced environment.Proven ability to deliver strategic communications and events programsComfortable with executive-level interaction and presentationsSelf-starter, action-oriented and strong collaboration skillsStrong ability to navigate the organization and problem solve independentlyProficiency in tools such as Concur, MyMarketplace, Word, Excel, PowerPoint, and WebExNice to haveProficiency with MailChimp, Outlook, SharePoint, survey tools, Adobe Pro and social platforms (LinkedIn)Strong design sensibilityProven expertise in digital, web, and social media communications.What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.•            Ability to make a difference and lasting impact•            Work in a dynamic, collaborative, progressive, and high-performing team•            Opportunities to do challenging workJob SkillsBusiness Communications, Collaborating, Communications Strategy, Cross-Functional Teamwork, Employee Engagement, Employee Experience, Event Planning, Executive Communications, Group Communications, Planning, Strategic Communication Planning, Strategic PlanningAdditional Job DetailsAddress:RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity:TorontoCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:PERSONAL & COMMERCIAL BANKINGJob Type:RegularPay Type:SalariedPosted Date:2025-12-04Application Deadline:2026-01-22Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.