Branch Operations Supervisor

Job Description What is the opportunity?The RBC Dominion Securities Management team located in Vernon, BC is looking for a Branch Operations Supervisor to join their teamThe Branch Operations Supervisor provides supervision over the Branch Operations, including an increased level of responsibility in oversight for internal controls with the Branch Management team. High level on involvement in audit and implementation of regulatory policy and procedural rules and regulations. What will you do?Responsible for oversight and processing of all branch cash transactions, including cheques, Bankwires and for processing physical securitiesEnsure Branch and Cage reports are prepared, printed, reviewed (where assigned), distributed and/or presented to Branch Management for review. May review/sign off on some reports prior to submitting to the BM team for final sign offEnsure the Branch Operations team executes the filing for all branch operations related reports and documents, oversee branch retention of documents in accordance with internal controlsStand in as a branch designate as needed, signature guarantee documents and sign chequesOversight of account opening approvals, this includes reviewing documentation, spotting errors, coaching branch staff on proper proceduresAssisting with participation in Branch Support Staff meetings to review and educate on Branch Operations updates, common errors and best practicesWhat do you need to succeed?Must HaveMeticulous attention to detail and excellent time management skillsExceptional written and verbal communication skills inConfidence in explaining and instructing co-workers on policies and proceduresA professional approach to all situations to create a positive working environmentAbility to complete duties independently seeking out own answers and solutionsNice to HaveKnowledge of RBC Dominion Securities’ systems and procedures, an assetExperience in the securities industry is an assetWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesCompensation for this position (including salary and discretionary/variable incentive payments) will be determined by factors, including but not limited to the candidate’s experience, skills, registration status, performance, individual goals; market conditions; and business needs.The expected salary range for this position is $45,000 - $60,000.This position may be eligible to receive a discretionary/variable incentive payment.RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBC’s high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsCalendar Management, Communication, Computer Literacy, Desktop Tools, Detail-Oriented, Email Services, Interpersonal Relationships, Teamwork, Time Management, Word Processing SoftwareAdditional Job DetailsAddress:2701 HWY 6:VERNONCity:VernonCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:WEALTH MANAGEMENTJob Type:RegularPay Type:SalariedPosted Date:2025-10-27Application Deadline:2025-11-15Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.