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National Account Manager
2 weeks ago
Spark Power, a trusted partner in energy in North America, is looking for a National Account Manager to join our team. You will be responsible for leading the sales efforts of Spark Power for their assigned market segment across North America. This is a hands-on position that involves direct interaction with existing customers and new customer prospects.
What will you do you as the National Account Manager?
- Accountable to meet and/or exceed the aggregate annual segment sales target through new customer acquisition and retention activities.
- Identify strategic customer accounts/prospects and develop annual sales account plans.
- Regularly assess potential within the existing customer base to determine strategies and tactics to cross sell solutions and increase volume.
- Secure opportunities to quote on customer requirements including responding to request for proposal and request for information activities through networking, cold calling and monitoring customer/prospect procurement activities.
- Provide sales leadership in the negotiation and closing of major project opportunities working collaboratively with branch managers and their project manager teams.
- Maintain strong relationships with assigned existing clients to ensure exceptional service is maintained and to identify new sales opportunities with these accounts.
- Ensure up to date reporting within the Netsuite CRM system to manage customer and channel partner relationships, track all outreach activities and stages of the sales funnel.
- Working with the Marketing team, determine strategies and tactics in support of lead generation.
- Working with the Manager of Corporate Communications, assist in the coordination of PR activities related to current and past project work with customers.
- Working with the Marketing and Operations teams, provide support in the planning, execution and delivery of tradeshows and on-site customer activities such as customer workshops, and presentations.
- Ensure compliance to legislative, regulatory and Health & Safety policies, procedures and standards
- Develop and strengthen relationships with key national customers to drive long-term business growth.
- Lead contract negotiations and renewals for Master Service Agreements.
- Align with internal teams to ensure seamless execution of service agreements and customer expectations.
- Identify opportunities for expanding service offerings within existing accounts.
- Work closely with operations to ensure efficient account management and service delivery.
- Monitor and analyze key account performance to drive continuous improvement and customer satisfaction.
- Act as the primary point of contact for escalations, ensuring prompt resolution of customer concerns.
Spark Power Employee Benefits and Perks:
- Diverse customer base-including: industrial, commercial and institutional
- Competitive wages and commission, and bonus structure
- Excellent benefits package with flexible options and wellness spending accounts
- RRSP
- Hands-on and supportive leadership team
- Continuous training and skills improvement including Spark U and external training
- Employee referral bonus program
- Corporate discounts (hotels, travel, insurance, retail..)
- …much more
Do you have the Spark? Here's what we're looking for:
- Communication – Excellent oral presentation and writing ability.
- Negotiation- Demonstrated ability to secure favorable commercial terms and craft service agreements.
- Excellent interpersonal, problem-solving, presentation and organizational skills.
- Full understanding of the commercial and/or industrial sales cycle.
- Proven ability to meet and exceed sales targets and to successfully manage customer relationships.
- Proven ability for multi-tasking to manage and drive the complex demands of a sales leadership role.
- Experience – 5+ years of related sales experience in industrial and technology applications
- Education –BA/BS Degree in Business, or Electrical Engineering
- Licenses – Valid Driver's license
Who is Spark Power?
Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers' Trusted Partner in Power. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers' operations up and running today and better equipped for tomorrow.
Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
