Senior Campus Events Officer

Date Posted: 12/19/2025Req ID: 46456Faculty/Division: VP - Operations and Real Estate PartnershipsDepartment: Campus EventsCampus: St. George (Downtown Toronto)Position Number: 00056364 Description:About us:The Campus Events & Conference Services team provides leadership, direction, expertise and advice in event production to the University community and external stakeholders, with emphasis on high standards for customer service, attention to detail and quality. Campus Events & Conference Services manages and facilitates a broad portfolio of activities including 25,000+ space bookings annually including all internal, Recognized Student Groups and external requests for all indoor and outdoor centrally shared spaces across the St. George Campus. Campus Events & Conference Services also operates several full-service conference and event facilities, including the Schwartz Reisman Innovation Campus and The Conference Centre (formerly the Chestnut Conference Centre).With a population on the St. George campus of approximately 80,000 people engaged in a variety of diverse activities, Campus Events provides a focal point to assess and ensure a variety of high profile and other events can be successfully executed while ensuring that the activities related to the purpose of the University - namely academic instruction and research – can proceed without disruption.Your opportunity:Under the general direction of the Assistant Director, Conference Services, the incumbent will provide critical operational support to members of the Campus Events & Conference Services team, through the implementation of strategic initiatives for in-person events and activities. The incumbent oversees the day-to-day schedule of Student Ambassadors and facilitates the hiring and training of casual staff to support events. The incumbent will provide best practice operational guidance and support for signature flagship University events. In addition, the incumbent will independently support multiple events and booking inquiries with competing priorities, using exceptional critical thinking and problem-solving skills and sensitivity.Your responsibilities will include: Acting as the first point of contact for event-related enquiries Analyzing client needs and making recommendations on event logistics and options Analyzing and making recommendations for changes to venue, event fees and surcharges Resolving issues that may occur during events and escalating problems as required Conceptualizing, organizing and executing event activities Developing and implementing marketing plans to promote programs, events and/or initiatives that support strategic objectives Promoting venues and event services to prospective clients Directing the activities of casual unionized staff Ensuring compliance with University standards and guidelines Essential Qualifications: Bachelor's Degree or acceptable combination of equivalent experience. Minimum five (5) years experience in event management with progressively senior roles and increasing levels of responsibilities Proven ability to lead the full event life cycle from inquiry to post-event reporting, including logistics and vendor management Experience with room booking software (ex. EMS, RRS, etc.) Demonstrated experience utilizing scheduling software and managing the payroll tracking for casual/part-time employees Experience recruiting, training, and supervising casual unionized staff Demonstrated experience in strategic planning and the identification of opportunities for growthand innovation Strong knowledge of budgeting and financial reconciliation for events Exceptional critical thinking and problem-solving, and judgment skills in addressing a wide range of operational needs and client interactions Strong team player who values collaboration Strong stakeholder engagement and communication skills, with a professional, client-first approach Excellent organizational and time-management skills with attention to detail Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) Ability to work evenings and weekends as required by event schedules To be successful in this role you will be: Communicator Intuitive Multi-tasker Organized Problem solver Self-confident Self-directed Please note: This is a 2-year term position.  This is a replacement position. A copy of the detailed position description is available to USW employees upon request to the Operations and Real Estate Partnerships Office.  Closing Date: 01/11/2026, 11:59PM ETEmployee Group: USW Appointment Type: Budget - Term Schedule: Full-TimePay Scale Group & Hiring Zone:USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Communication/Media/Public RelationsRecruiter: Katelynd Salmon Lived Experience StatementCandidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.