Social Services Worker

4 weeks ago

Niagara Falls, Canada Bayshore HealthCare Full time

We are currently seeking a compassionate and dedicated Social Service Worker to join our team at Integrated Care solutions. Reporting to the Clinical Manager, the Social Service Worker will play a crucial role in supporting clients to achieve optimal social, emotional, and cognitive functioning, promoting independence, and improving their quality of life. This position involves collaborating with clients, families/caregivers, service providers, and other professionals to coordinate services and comply with internal and external standards of practice.

Duties and Responsibilities
  • Execute the social and wellness care plan under the direct supervision of a Licensed Social Worker.
  • Provide in-person and virtual support to patients and families that support the activities in the care plan including wellness checks, food & housing securities as well as social community support connections.
  • Engage with various and many Community Support services to follow up on referrals by the SW to ensure referrals are being actioned and there is an expected date.
  • Arrange and manage transportation services for patients to community appointments and at times accompany them to and from the appointment.
  • Maintain and manage a caseload efficiently, ensuring priority code timeframes are met.
  • Utilize a client-centered approach to identify, prioritize, and monitor potential psychosocial problems and goals.
  • Provide education in person or educational resources (online, in person, paper) that best meet the patients need to support specific patient conditions/diseases or social concerns.
  • Advise clients/caregivers on the availability of community resources and facilitate referrals when appropriate.
  • Determine when further social work intervention is no longer necessary and assist clients in planning for discharge.
  • Comply with continuous quality improvement initiatives.
  • Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
  • Participate in proactive Health & Safety activities.
  • Maintain confidentiality of client and corporate information.
  • Complete other tasks as requested.
  • Participate in ongoing internal and/or external continuing education activities.
  • Document and report all tasks/information according to Bayshore policy.
  • Maintain treatment records in accordance with the Standards of Practice of the Ontario College of Certified Social Workers and Social Service Workers.
  • Demonstrate agility in decision-making and think critically to respond to a rapidly changing environment.
  • Maintain positive and collaborative working relationships within the interdisciplinary health care team.
  • Demonstrate the ability to be self-directed and thrive in a dynamic environment.
  • Able to remain calm under pressure and role model composure.
Qualifications
  • Possess a Diploma in Social Service Work.
  • Be an active member in good standing of the Ontario College of Certified Social Workers and Social Service Workers.
  • Provide a police clearance that meets the Bayshore Home Health policy.
  • Possess general computer skills and have access to a computer with appropriate password protection and internet capabilities.
  • Minimum of two years of community-based therapy experience (preferred).
  • Be able to drive, hold a current, valid driver’s license, and have access to a vehicle in good operating condition (preferred).
  • Must carry two million dollars in automobile insurance coverage if utilizing a personal vehicle for appointments.
  • Hold a current CPR certificate (Basic Rescuer).
Other Skills and Abilities

Exceptional interpersonal skills; ability to work independently and lead a team; above-average report writing and communication skills; solid knowledge of the principles, practices, and methods of community care and service delivery.

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