Training and Certifications Officer

At the City of St. Catharines, we are committed to realizing the vision outlined in The City of St. Catharines - Strategic Plan 2023 to 2027. Our goal is to cultivate a city that thrives on safety, innovation, sustainability, and caring, not just for today, but for generations to come. Join our team and be part of a meaningful journey to shape the future of our community, leaving a lasting impact that extends far beyond the present.

The Training and Certification Officer – Municipal Works will be accountable for, and responsible to, ensure adequate training and education is provided for staff in job positions and/or completing job functions that are, subject to on-going competency requirements including provincial licenses/certifications, technical competency assessments for regulated work tasks and/or internal certifications required by the City for due diligence.

The Training and Certification Officer will work closely with Division Managers in Municipal Works and Environmental Services to understand priorities and needs for maintenance and/or development of staff knowledge and skills related to technical work Regulations under: Safe Drinking Water Act, Ontario Water Resources Act, Highway Traffic Act, and Municipal Act. The position will also liaise with Provincial ministry personnel to understand the training assessment framework that will be used to determine adequacy of and, documentation requirements for, inhouse training delivered by Unit Supervisors and other City staff.

• Lead needs assessments to determine emerging requirements for staff technical/academic knowledge and skills training in response to new/changing Provincial Regulatory requirements.
• Conduct analysis of working environment and job functions for training programs; prepare outlines for new / revised internal training programs.
• Recommend program priorities, scope and develops program framework, policies, and training plans for technical and field staff.
• Lead technical learning project teams and consult with managers in the development, design and delivery of training courses to ensure outcomes address both regulatory and other corporate goals.
• Review education and training background of city staff and develop, in consultation with applicable manager, a customized training matrix to ensure staff are utilized to full potential.
• Develop/implement learning measurement and training evaluation methods and tools by assessing learning results, evaluating instructional effectiveness to ensure high quality and effective learning is achieved.
• Lead or participate in the Request for Proposal (RFP) process for external vendors
• Liaise with staff at the Ontario Water Wastewater Certification Office to ensure that required internal training is structured to achieve recognition by the Ministry of Environment, Conservation and Parks.
• Manage the delivery of training programs. Select resources, including subject matter experts, external training service providers, and individual consultants.
• Provide course materials, and review course materials of external resources to ensure suitability of materials for City purposes
• Manage external vendors, technical training budgets and develops program financial guidelines and procedures.
• Supervise the activities of support staff responsible for coordinating and scheduling the delivery of training programs/courses and maintaining training records.

These responsibilities outline the principal functions of the position and serve as a guiding vision for the role's impact and contribution.

• Post-secondary education at the Advanced Diploma or Bachelor’s Degree level in a relevant discipline.
• A minimum of five (5) years related experience, preferably in a municipal engineering or operations environment combined with; demonstrated experience in assessing, developing, and implementing training programs.
• Eligibility for membership in the Ontario College of Teachers is an asset.
• Knowledge of adult education principles / practices (e.g., learning needs assessment, program design, development strategies / methods).
• Knowledge of relevant Ministry (MOECC, MTO, MOL) legislative interdependencies to review and develop technical training programs.
• Understanding of, and experience working with the Safe Drinking Water Act and related Regulations, Municipal Act and Minimum Maintenance Standards Regulations, Ontario Water Resources Act and related Regulations, and Highway Traffic Act and Related Regulations.
• Familiar with financial policies to effectively manage program budgeting including external billing policy, guidelines and processes for billing and recoveries of external participants.

• Excellent oral and written communication skills as well as knowledge of instructional design in order to prepare training/technical content.
• Ability to use effective training and presentation techniques to guide instructors and teach courses to staff.
• Collaborative and inclusive mindset with strong sense of ownership and initiative.
• Advanced proficiency with Microsoft Office, particularly with Excel to analyse data, identify insights and evaluate training needs / objectives.
• Procurement practices, policies, directives to lead and / or RFP’s and award contracts.

• Proven completion of Ministry of Labour Worker Health and Safety Awareness training.
• A demonstrated commitment to enhancing a safety culture.
• Proof of education will be required upon hire.

• Salary & Benefits: Get a competitive salary plus health, dental, vision, and life insurance coverage (for eligible positions).
• Pension Plan: Enjoy enrollment in the OMERS pension plan with matched contributions for a secure retirement. Learn more at OMERS.
• Flexibility: Achieve work-life balance with our hybrid work environment (for eligible positions).
• Professional Development: Access training and development funds to support your career growth.
• Make Your Mark: Share your ideas, drive change, and leave a lasting impact through modernization efforts.
• Great People: Work with a supportive team and a leadership team focused on growth and success.

• Pay Rate: $79,225 to $92,674
• Employee Group: Non-union
• Department: Municipal Works
• Position Type: Full-time, Temporary (approx. 1 year)
• Work Mode: Hybrid
• Work Location: Lake St Service Centre
• Hours of Work: Monday to Friday, 7:00 AM to 3:00 PM
• Number of Openings: 1
• Job ID: 2025-03
• Posted Date: January 6, 2025

To ensure fairness and efficiency in our recruitment process, we kindly request that all applications be submitted through our official portal at www.stcatharines.ca/jobs. Applications received through other channels will not be considered. We also advise applicants to maintain up-to-date contact information and regularly check their spam and junk email folders, as important communications regarding their application may be directed there.

For applicable positions, the recruitment process will be conducted using video conference technology. Please note that for certain roles, in-person interviews may be required.

They City of St. Catharines does not use AI Technology in any part of the recruitment process.

Dedicated to fostering an inclusive and accessible work environment, the City of St. Catharines is an equal opportunity employer committed to accommodating the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). We encourage applicants to inform the Human Resources Division of any accessibility needs to ensure they are accommodated throughout the recruitment and selection process.

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