Claims Associate

1 week ago


Delta, Canada Walmart Canada Full time

Résumé des fonctions

Travailler comme préposé aux réclamations chez Walmart Canada est une excellente façon de développer vos compétences dans le secteur de la vente au détail. Le rôle du préposé aux réclamations est de travailler avec nos partenaires fournisseurs et de contrôler les stocks, tout en fournissant un service à la clientèle exceptionnel aux partenaires fournisseurs, aux associés et aux clients. Si vous êtes à la recherche d’un emploi passionnant dans le domaine du service à la clientèle ou de la vente au détail, le poste de préposé aux réclamations pourrait vous convenir

Ce que vous ferez

  • Assists in Shrink prevention by scanning all damaged and stolen merchandise in a timely manner.
  • Maintains all up-to-date returns, vendor return requests (RA), recalls, paperwork, packing and shipping and ensuring they are completed in a timely manner and within any deadlines as per Company guidelines. Handle all SORT, and Global Donation Merchandise
  • Ensuring safety practices are being followed continuously. i.e., chemicals are properly disposed, claims area is kept neat, clean and free of hazards, proper ladder usage and lifting techniques.
  • Monitors merchandise being returned through claims and protect assets by ascertaining proper process and handling in regard to shrink, in order to keep charge backs to a minimum. Recording and monitoring returns and shrink wins within the store.
  • Maintains up to date knowledge about Company policies, guidelines and processes regarding the handling of damaged and recalled merchandises and ensures all New Store Programs and systems are implemented and followed on a continuous basis.
  • Ensures that the Return Manual is being followed through keeping claims current, keeping charge backs to a minimum and ensuring Vendor Return Request Forms are completed for all claims over 45 days old.
  • Completes all GM CVP (Customer Value Program)
  • Provides support to Office Support Associate (OSA) and Directs Store Delivery Associate as required.

The minimum rate of pay for this position starts from $18.35. Rate of pay will be determined based on relevant experience.

Compétences minimales

Age - 16 or older

Compétences recherchées

Comme requis par la loi, Walmart offrira des accommodements pour les besoins des associés avec des incapacités.

Emplacement Principal

7155 120 St, Delta, BC V4E 2B1, Canada


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