Sales Associate

2 weeks ago


Mississauga, Canada FOX HOME  Full time

Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada.

Sales Associate Competencies and Skills

The Sales Associate must demonstrate a set of competencies/skills that establish them as a sales generator and team player within the store. These competencies outline a skill-set that is required of a Sales Associate to be successful in their role.

Job Description - Sales Associate Key Roles/Responsibilities
  • Provide and ensure legendary customer experiences consistently
  • Ensure customers are your primary focus and all other tasks are secondary.
  • Assist customers with wardrobe styling and comfortable with sharing up to date fashion knowledge
  • Display expert product knowledge of product, company history, company policy and store/company strategies
  • Meet selling expectations and achieve individual and team sales goals, contributing to the store’s overall success
  • Work well with others and collaborate to build a strong store team.
  • Work with Store Management to set goals for personal skills development
  • Provide assistance with floor sets, window changes and other merchandising and visual expectations
  • Ensure adherence to all company policy and procedures.
  • Adhere to availability and scheduling needs of the business.
  • Perform POS transactions accurately and efficiently and follow all cash handling procedures.
  • Ensure Loss Prevention awareness to protect the store from internal and external shortages. Assist store management team with housekeeping responsibilities.
Required Skills/Experience
  • Outgoing personality that can interact openly with others
  • Demonstrated ability to achieve individual selling goals and metrics
  • Customer Service experience required
  • Demonstrated sales accountability
  • Strong personal leadership skills and desire to succeed
  • Exceptional interpersonal, communication and customer service skills
  • Ability to work in a team environment with peers and supervisors
  • Ability to receive feedback from management and peers
Physical Capabilities
  • Ability to work a flex schedule (which includes nights, weekend and holiday availability)
  • Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
  • Ability to climb step stools and ladders
  • Ability to stand/walk for long periods at a time
  • Possess manual dexterity and hand-eye coordination
  • Ability to travel to other store locations (if needed) and attend district meetings
  • This position involves constant moving, talking, hearing, reaching, grabbing, and standing for long periods of time. May occasionally involve stooping, kneeling, crouching
  • Ability to work as part of a team
  • Ability to effectively communicate with customers, peers, and management

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