Security Screening Supervisor

Position: Screening Supervisor
Vertical: Datacenter Physical Security
Reports To: Shift Security Supervisor or Security Team Manager (STM)

Location: Richmond Hill

Pay Rate: $27.00/HR.

Shift: Full Time: Sunday to Thursday 2300-0700hrs

Part Time: Friday and Saturday 2300-0700hrs

SUMMARY
Maintains security and safety of people and property in assigned data center. Observes and reports activities and incidents. Duties will include supervising the use of wand and metal detectors, service enhancement, and training.

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all the functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• Conducts an inspection of all screening guards on their shifts to ensure personnel who are not meeting standards are either sent home or corrected.
• Assists as needed with confirming a replacement screening guard if the scheduled guard is unable to work.
• Collects the Shift Activity Report (SAR) before the end of the shift and reviews and signs off on the report once all items are complete.
• Follows the posting and relief process in section 7.6 to ensure personnel reporting for duty are present.
• Performs screening duties when necessary and provides relief breaks for other guards as needed.
• Prepares the shift posting assignments for all screening guards (day shift screening supervisor).
• Conducts ongoing screening guard training at the discretion of the responsible site manager, including on-the-job training for new hires, to ensure all guards demonstrate proficient SOP knowledge and proper screening technique.
• Evaluates, assesses, and analyzes performance of screening guards by conducting drills on SOP requirements and observing screening procedures.
• Conducts spot remediation training when improper techniques or verbal instruction are observed.
• Conducts foot patrols (for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain) completing patrol checklists.
• Completes the Screening Supervisor SAR and submits it at the end of their shift.
• Cross-training will be provided for screening guard, enabling you to step in for screening guard coverage and offer relief breaks to guards, when required by operational needs.
• Performs other duties as directed by their management.
• Read, understand, and apply the latest version of the Security Operation Procedures (SOP), and other bulletins and communications regarding the roles and responsibilities.
• Ensure compliance with all required screening procedures and policies.
• Perform function checks on walkthrough metal detector (WTMD) and handheld metal detector (HHMD) at the beginning of each shift.
• Maintain Screening Checkpoints in accordance with the Screening SOP.
• Ensure proper screening procedures and techniques are utilized as per the Screening SOP.
• Interact effectively across diverse cultures.
• Monitor traffic flow of checkpoints and recommend staffing adjustments as necessary.
• Follow proper chain of command and procedures for all matters which require escalation.
• Escalate issues and/or violations to the Shift Security Supervisor.
• Required to know, follow, and enforce safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• Ensure all functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or an authorized company representative.

• Valid Security license.
• Valid CPR and First Aid Certificate.
• 1 year of security experience is preferred.
• Must be at least 18 years of age.
• Must have a reliable means of communication, such as a cell phone.
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in Canada.
• Must have the ability to speak, read, and write English proficiently.
• Must have a high school diploma, secondary education equivalent, or GED.
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

• Must be able to meet and continue to meet licensing requirements.
• Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts.
• Knowledge of security operations and procedures.
• Knowledge of supervisor practices and procedures.
• Skill in staff supervision, including assigning work and providing training and discipline.
• Knowledge of fire inspection procedures.
• Capable of learning a variety of security and safety devices and controls.
• Ability to track and maintain schedule assignments.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Advanced computer skills are required.
• Strong oral and written communication skills.
• Strong customer service and service delivery orientation.
• Ability to provide positive direction and motivate performance.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to take initiative and achieve results.
• Ability to carry out multiple assignments concurrently.
• Ability to adapt to changes in the external environment and organization.
• Ability to exercise independent judgment and decision-making skills.

• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• May be required to work overtime without advance notice.
• Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain.
• Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
• Required ability to manage multiple tasks concurrently.
• Handling and being exposed to sensitive and confidential information.
• Regular talking and hearing.
• On occasion, it may be required to perform stressful and physical activity.
• Close vision, distance vision, and ability to adjust focus.
• This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.

If you are unable to meet the requirements of this position, please do not apply. Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities, and persons with disabilities. Accommodations are available for applicants with disabilities throughout the recruitment process.

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance, and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.