Consultant, Managed Services

6 days ago

Toronto, Canada Vena Solutions Inc. Full time

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada. #LI-REMOTE

Are you someone who loves to build deep and meaningful client relationships? Do you enjoy applying your technical consulting skills to our customers, making them wildly successful on the Vena platform? Then the Consultant, Managed Services role at Vena Solutions might be a great fit for you

Vena is investing in a new offering called Managed Services that provides dedicated customer-first services for our post-launch customers. As a Managed Services Consultant, you will own and manage a defined portfolio, act as an extension into the organization and provide a personalized experience for our customers. You will be responsible for ensuring their ongoing success on the Vena platform. You will provide advisory and best practice guidance, delivery training, education and deploy technical configuration for our customers. We are looking for sharp finance and tech-savvy minds with a passion for making peoples’ lives better. You will work directly with our clients on a regular basis and enable them for success.

What you will do:

  • Maintain and manage a portfolio of customers subscribed to Expert Services offering
  • Build and foster strong client relationships, gaining credibility and trust
  • Provide design and architectural guidance applying best practices and product knowledge for our customers
  • Regularly touch base with clients throughout the contract life cycle and participate in business reviews and product feature demonstrations
  • Conduct one-on-one training session and provide ad-hoc coaching for design and template construction
  • Provide technical configuration for the customer including data modeling, Vena scripts, template build/design etc.
  • Work with clients on strategic planning and roadmap for expanded use of Vena
  • Partner with Customer Success team to nurture the customer in being a Vena advocate and identify expansion opportunities

Does this sound like you?:

  • You have 4+ years of software implementation, consulting or finance/accounting experience
  • You are customer service focused and in possession of superior client interaction skills, with the ability to communicate to all levels across an organization including C-Level leaders when needed
  • You have exceptional organizational, presentation, and communication skills
  • You demonstrate a strong knowledge of financial processes and applications such as budgeting, forecasting, financial consolidations, month-end close processes, and general reporting
  • You are a proven top performer with a diligent work ethic and willingness to go the extra mile to ensure Customer Success
  • You have technical prowess, love to play with technologies, and have the ability to quickly grasp complex technical concepts, making them easily understandable to a variety of end users
  • You are tenacious and have a talent for solving sticky situations, creating consensus and turning customers into advocates
  • You are a great team player and can also thrive in self-managed and independent environments
  • Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.

  • Business Analyst

    1 week ago

    Toronto, Ontario, Canada Tata Consultancy Services Full time

    About UsTata Consultancy Services (TCS) is a leading IT services, consulting, and business solutions organization. With over 55 years of experience, we have partnered with numerous large businesses in their transformation journeys.Our ApproachWe take a consulting-led, cognitive powered approach to deliver our portfolio of business, technology, and...

  • Consultant - Management Consulting

    1 month ago

    Toronto, Canada StrategyCorp Inc. Full time

    **WHO WE ARE?** StrategyCorp is Canada’s trusted public affairs, communications and management consulting advisor. Our professionals create the conditions for success for our clients by helping them to strategically manage both the substance and the politics of their opportunities or challenges. And we do this by bringing together the disciplines of...

  • HR Consultancy Services Manager

    6 months ago

    Toronto, Canada Peninsula Canada Full time

    **Company **Peninsula Employment Services Limited **Job Title** HR Documentation Consultancy **Department** Consultancy **Location** Toronto, ON (On-site) About Us Peninsula Employment Services Limited (“Peninsula”) is a provider of external human resources solutions, including employment relations advice, and health and safety advice to small and...

  • Analyst, Consulting Services

    1 week ago

    Toronto, ON, Canada Tata Consultancy Services Full time

    Inclusion without Exception TCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our...

  • Technical Consultant: GRC Platform Management

    1 week ago

    Toronto, Ontario, Canada Tata Consultancy Services Full time

    Company OverviewTata Consultancy Services (TCS) is a global leader in technology and consulting services. Our company has been recognized as a Global Top Employer by the Top Employers Institute, one of only eight companies worldwide to have achieved this status.Salary and BenefitsWe offer a competitive salary range of $120,000 - $180,000 per annum,...

  • Consultant, Managed Services

    1 month ago

    Toronto, Canada Vena Solutions Inc. Full time

    This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada._ Vena is investing in a new offering called Managed Services that provides dedicated customer-first services for our post-launch customers. As a Managed Services Consultant, you will own and manage...

  • Consultant, Managed Services

    6 months ago

    Toronto, Canada Vena Solutions Inc. Full time

    This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada. _#LI-HYBRID_ Vena is investing in a new offering called Managed Services that provides dedicated customer-first services for our post-launch customers. As a Managed Services Consultant, you will...

  • Consultant, Managed Services

    6 months ago

    Toronto, Canada Vena Solutions Inc. Full time

    This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada. _#LI-REMOTE_ Vena is investing in a new offering called Managed Services that provides dedicated customer-first services for our post-launch customers. As a Managed Services Consultant, you will...

  • Resource Consultant

    6 months ago

    Toronto, Canada Lumenus Community Services Full time

    **Resource Consultant** **Location: Toronto, ON** **Position Type: Full-time (37.5 hr./week)** This position involves working with, and providing support to a variety of licensed childcare programs, staff and families regarding children with extra support needs who have been referred to the **ECB program for service.** This includes individual...

  • Consultant, Managed Services

    2 weeks ago

    Toronto, Canada Vena Solutions Inc. Full time

    This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada. _#_LI-REMOTE_ Vena is investing in a new offering called Managed Services that provides dedicated customer-first services for our post-launch customers. As a Managed Services Consultant, you will...

  • Sales Consultant for Cleaning Services

    1 week ago

    Toronto, Ontario, Canada Johnson Children's Services Full time

    Job OverviewWe are seeking a skilled Sales Consultant to join our team at Johnson Children's Services. This role involves providing exceptional sales support, managing contracts, and promoting business services.ResponsibilitiesEvaluate customer needs and provide tailored solutions.Prepare and oversee the preparation of sales or contracts.Develop and...

  • Tata Consultancy Services BSA Transformation Expert

    3 days ago

    Toronto, Canada Tata Consultancy Services Full time

    Transform IT Service Management with Tata Consultancy ServicesTata Consultancy Services is an industry leader in IT services, consulting, and business solutions, partnering with top businesses for over 55 years. Our expertise spans ITSM strategy, SDLC process, and service management solutions.About the Role:We are seeking a highly skilled Business System...

  • Waste Management Sales Consultant

    6 months ago

    Toronto, Canada Greenbelt Environmental Services Full time

    Greenbelt Environmental Services is a waste and recycling management operation specializing in comprehensive solutions that are fast, cost-effective, and easy to implement. At Greenbelt Environmental Services, we make waste management as seamless and convenient as possible for our customers. We offer a variety of waste and recycling removal services which...

  • Waste Management Sales Consultant

    6 months ago

    Toronto, Canada Greenbelt Environmental Services Full time

    Greenbelt Environmental Services is a waste and recycling management operation specializing in comprehensive solutions that are fast, cost-effective, and easy to implement. At Greenbelt Environmental Services, we make waste management as seamless and convenient as possible for our customers. We offer a variety of waste and recycling removal services which...

  • Manager, Technology Consulting Services Sales

    6 months ago

    Toronto, Canada Maximus Services, LLC Full time

    **Description & Requirements** **About Maximus** Maximus has been reinventing the way government agencies engage with citizens and are sought out by governments to solve complex problems. By supporting various Healthcare Administration, Employment and Citizen service programs worldwide in the United States, Australia, Italy, Saudi Arabia, Singapore, South...

  • Account Manager

    6 months ago

    Toronto, Canada FULLY MANAGED INC Full time

    **Join our team** Fully Managed by TELUS is a one-stop-shop for technology solutions that help businesses navigate and succeed in today's digital world of work. With decades of collective experience in IT, Fully Managed by TELUS provides companies with the technology support, expertise, and products and services they need to be productive and proactive -...

  • Bilingual French/english Help Desk Analyst

    6 months ago

    Toronto, Canada Frontline Managed Services Full time

    Essential duties and responsibilities include, but are not limited to: **Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues.** **Effectively communicate with requesters in a clear, positive, and professional manner (by frontlineMS script,...

  • Management Consultant

    3 weeks ago

    Toronto, Ontario, Canada Gorgias] Full time

    At Gorgias, we are seeking a skilled Management Consultant to join our team. As a key member of our consulting team, you will be responsible for providing strategic guidance to our clients.ResponsibilitiesDevelop and implement effective consulting strategies to drive client successCollaborate with cross-functional teams to deliver high-quality consulting...

  • Consultant, Managed Services

    6 months ago

    Toronto, Canada Vena Solutions Full time

    This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely. _#LI-Hybrid_ **About The Role**: Vena is investing in a new offering called Managed Services that provides dedicated customer-first services for our post-launch customers. As a Managed Services Consultant, you...

  • IT Help Desk Analyst

    6 months ago

    Toronto, Canada Frontline Managed Services Full time

    Due to the current Covid-19 situation, this is temporarily working **from home and will require a working PC with Windows 8 or higher as well as a high-speed internet connection of at least 25 MB/s. As situations change this will become an in-office role.** **Essential duties and responsibilities include, but are not limited to**: **Serve as the initial...