Temporary Support Associate

3 days ago


Toronto, Canada Coach Full time
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Selling and Service

  • Understands organizational objectives and makes decisions that align with the Company priorities and values
  • Creates personal sales and clienteling strategies in partnership with the management team
  • Meets customer needs through solution-oriented and forward thinking
  • Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace
  • Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
  • Creates positive impressions with customer by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach’s guide to style
  • Demonstrates Coach’s Selling and Service expectations at all times
  • Influences customers’ purchase decisions by balancing patience and assertiveness
  • Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals
  • Flexes personal selling techniques to contribute to overall store financial results
  • Demonstrates persuasive (not aggressive), confident, friendly and genuine service skills and selling behaviors
  • Discusses product features and builds the sale by suggesting appropriate add on items to fit the customers’ specific needs
  • Works with multiple customers simultaneously and breaks away as appropriate
  • Follows up with customers consistently and genuinely to influence/close the sale
  • Develops product knowledge skills and remains aware of current collections
  • Demonstrates knowledge of competition and can apply that knowledge to building sales and customer relationships
  • Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
  • Sensitive to customers’ needs and tailors approach by reading cues
  • Builds lasting and loyal relationships with customers
  • Ensures all daily tasks are completed without negatively impacting service or Coach standards

Workplace and Environment

  • Creates enthusiasm and positivity for a shared vision and mission
  • Fosters and environment of teamwork, trust and collaboration with peers, customers and supervisors
  • Demonstrates confidence when working with customers
  • Takes initiative; has a high-level of ownership and accountability for individual results
  • Welcomes feedback and adapts behaviors as appropriate
  • Represents Coach as a brand ambassador at all times
  • Is adaptable and flexible to change
  • Maintains a calm and professional demeanor at all times
  • Creates short and long-term strategies to achieve personal metrics and performance goals
  • Utilizes Company tools to keep self-informed
  • Handles and offers solutions to customer issues appropriately and involves a manager when necessary
  • Promotes and endorses a team selling environment

Operations

  • Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
  • Adheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures
  • Leverages Coach’s tools and technology to support relationship building and clienteling efforts; including to drive sales and achieve individual goals
  • Replenishes inventory on sales floor as needed
  • Processes shipments as needed

Additional Requirements

Experience: 1- 3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.

Education: High school diploma or equivalent; college degree preferred.

Technical: Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)

Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.

Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days(including but not limited to: the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.).

Note: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Coach is an equal opportunity and affirmative action employer.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Selling and Service

  • Understands organizational objectives and makes decisions that align with the Company priorities and values
  • Creates personal sales and clienteling strategies in partnership with the management team
  • Meets customer needs through solution-oriented and forward thinking
  • Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace
  • Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
  • Creates positive impressions with customer by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach’s guide to style
  • Demonstrates Coach’s Selling and Service expectations at all times
  • Influences customers’ purchase decisions by balancing patience and assertiveness
  • Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals
  • Flexes personal selling techniques to contribute to overall store financial results
  • Demonstrates persuasive (not aggressive), confident, friendly and genuine service skills and selling behaviors
  • Discusses product features and builds the sale by suggesting appropriate add on items to fit the customers’ specific needs
  • Works with multiple customers simultaneously and breaks away as appropriate
  • Follows up with customers consistently and genuinely to influence/close the sale
  • Develops product knowledge skills and remains aware of current collections
  • Demonstrates knowledge of competition and can apply that knowledge to building sales and customer relationships
  • Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
  • Sensitive to customers’ needs and tailors approach by reading cues
  • Builds lasting and loyal relationships with customers
  • Ensures all daily tasks are completed without negatively impacting service or Coach standards

Workplace and Environment

  • Creates enthusiasm and positivity for a shared vision and mission
  • Fosters and environment of teamwork, trust and collaboration with peers, customers and supervisors
  • Demonstrates confidence when working with customers
  • Takes initiative; has a high-level of ownership and accountability for individual results
  • Welcomes feedback and adapts behaviors as appropriate
  • Represents Coach as a brand ambassador at all times
  • Is adaptable and flexible to change
  • Maintains a calm and professional demeanor at all times
  • Creates short and long-term strategies to achieve personal metrics and performance goals
  • Utilizes Company tools to keep self-informed
  • Handles and offers solutions to customer issues appropriately and involves a manager when necessary
  • Promotes and endorses a team selling environment

Operations

  • Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
  • Adheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures
  • Leverages Coach’s tools and technology to support relationship building and clienteling efforts; including to drive sales and achieve individual goals
  • Replenishes inventory on sales floor as needed
  • Processes shipments as needed

Additional Requirements

Experience: 1- 3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.

Education: High school diploma or equivalent; college degree preferred.

Technical: Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)

Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.

Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days(including but not limited to: the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.).

Note: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Coach is an equal opportunity and affirmative action employer.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
  • Temporary Associate

    5 days ago


    Toronto, Canada Salvatore Ferragamo Full time

    Salvatore Ferragamo is a luxury brand creative and innovative by tradition. Founded on excellence in the art of footwear, the Company now offers a wide range of high quality prestigious products manufactured with the greatest attention to detail and offered by means of impeccable service. In the United States the Company operates over 50 of its own retail...

  • Temporary Associate

    5 months ago


    Toronto, Canada Kate Spade Full time

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage...


  • Toronto, Canada BMO Financial Group Full time

    100 King Street West Toronto Ontario,M5X 1A1 - **THIS IS A 14 MONTH TEMPORARY FIXED TERM/SECONDMENT OPPORTUNITY WITH A TARGET START DATE OF JUNE 3rd** The Canadian Regulatory Compliance Testing (RCT) team within the Legal, Regulatory and Compliance Group (LRC) has an opening for an Associate Compliance Officer who will be responsible for supporting and...


  • Toronto, Canada Ontario Dental Association Full time

    **Temporary Event Staff** - Ontario Dental Association - Annual Spring Meeting 2025 - Meaningful non-profit work Dentists like to smile too! And there’s nothing that makes them happier than the support of their own dedicated professional association. We’re the Ontario Dental Association, and we represent over 90% of dentists in Ontario. We advocate for...


  • Toronto, Canada Van Cleef & Arpels Full time

    Reference Code: 99460**Temporary Sales Associate - Yorkdale**: - Toronto, ON, CA- Permanent**Who are we**? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no...

  • Temporary Associate

    3 months ago


    Toronto, Canada Stuart Weitzman Full time

    Stuart Weitzman shoes are designed for high fashion and high function. Known for over 35 years for it's artisanal Spanish craftsmanship and precisely-engineered fit, the luxury footwear brand inspires women around the world to shine with confidence with every step. Stuart Weitzman is part of the Tapestry portfolio - a global house of brands committed to...


  • Toronto, Canada Robert Half Full time

    JOB REQUISITION Associate, administrative & customer support - Contract, Temporary position LOCATION CAN TORONTO As an Associate, your responsibilities will include: - Recruiting, interviewing and placing administrative and customer support professionals in full-time - direct hire positions with our clients. - Participating in industry trade association...


  • Toronto, Canada The Salvation Army Full time

    The Christmas Support Worker provides support to the Community and Family Services during the Christmas season on a temporary basis. **KEY RESPONSIBILITIES**: - Assist with processing, unloading, documenting, and sorting donations of toys and food for the Christmas program and assist with preparing donated items for distribution. - Assist with pick-ups of...


  • Toronto, Canada Ontario Pension Board Full time

    **Service Support Associate (2)** **Classification Level 3** **Client Services** **1 Year Contract** Are you keen to join an inclusive and dynamic pension administrator with a global reputation for service excellence? The Ontario Pension Board (OPB) administers the Public Service Pension Plan (the PSPP), a major defined benefit pension plan sponsored by...


  • Toronto, Canada Compass Group Full time

    **Working Title**:Office Support Associate, Temp **Employment Status**: Temporary **Starting Hourly Rate**: 19.00 **Address**:88 Queens Quay W Toronto ON M5J0B8 **New Hire Schedule**:The role is a 3 month contract position, Tuesday - Thursday 7am-3pm with the possibility of moving You might not know our name, but you know where we are. That’s because...


  • Toronto, Canada Electronic Arts Full time

    **About the job** **Prism Lifestyle Games group **is EA Mobile's collection of games that let players “shape life through your lens.” Are you passionate about creating captivating experiences that blend creativity and analytics? Do you have a keen eye for detail and a love for interior design? Join our dynamic Design Home Product Team as a Temporary...


  • Toronto, Canada Ontario Pension Board Full time

    **Service Support Associate (Multiple Positions)** **1 year Contract** Are you interested in learning more about the pension industry? We have an excellent opportunity to join our team as a temporary Service Support Associate. Reporting to the Manager, Client Services, you’ll deliver exceptional administrative support with a strong focus on client...


  • Toronto, Canada Good Shepherd Centres Full time

    **OVERNIGHT RESIDENTIAL SUPPORT WORKER** **TEMPORARY PART-TIME** **Downtown East Toronto** Good Shepherd is seeking to fill multiple positions with varying schedules for our growing needs. If you are looking for a career working with amazing people while helping you community thrive, then this opportunity is for you and we want to hear from you. We urge...


  • Toronto, Canada Canada Life Assurance Company Full time

    **Job Description**: **We are Canada Life** Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the...


  • Toronto, Canada LVMH Full time

    **Poste** Temporary Beauty Advisor **Profil** **Job ID**: 217988 **Location**: ON-Yonge & Eglinton (0862) **Address**: 2300 Yonge St, Unit #100, Toronto, ON M4R 1K8, Canada (CA) **Full Time/Part Time**: Part Time **Position Type**: Temporary **Who we are behind the stripes**: Sephora has been changing the face of prestige cosmetics since its debut in...


  • Toronto, Canada Sunnybrook Health Sciences Centre Full time

    We currently have a **Temporary Full Time **opportunity for a **Wait Time Specialist **in **Decision Support** at our **Bayview **Campus. **Hours of Work**: Weekdays: Days; 8hrs; As per schedule **Summary of Duties**: Tasks include: - Perform aggregation and presentation of data to inform planning and facilitate evidence-based decision making; report and...


  • Toronto, Canada Ontario Pension Board Full time

    Service Support Associate (2) Classification Level 3 Client Services 1 Year Contract Are you keen to join an inclusive and dynamic pension administrator with a global reputation for service excellence? The Ontario Pension Board (OPB) administers the Public Service Pension Plan (the PSPP), a major defined benefit pension plan sponsored by the Government...


  • Toronto, Canada Kerry's Place Autism Services Full time

    **POSITION POSTING: #2987** **SERVICE AREA: Supported Living** **LOCATION: Kerry’s Place Toronto Region - Toronto** **SITE: RUSH** **AGE GROUP SUPPORTED: Adults over 18 years old** **POSITION STATUS: Temporary Full-Time (March 28, 2026; Two weeks’ written notice prior to contract end)** **HOURS OF WORK: 37.5 hours per week...


  • Toronto, Canada Canada Life Assurance Company Full time

    **Job Description**: **Position**: Sales Support Associate **Contract**: Temporary - 20 months **Location**: GTA - Toronto This role works closely with our sales team but is expected to provide support to our service area on a daily basis. The Sales Support Associate must be able to interact with these constituents including our advisors in an educated...


  • Toronto, Ontario, Canada Humber River Health Full time

    Job OverviewWe are seeking a qualified Nursing Support Associate to join our team at Humber River Health. This is a temporary part-time position, working in our medicine and surgical programs.About the RoleThis role involves providing direct personal support to patients under the supervision of Registered Nurses and Registered Practical Nurses. Key...