Customer Service Representative
2 days ago
If you are guest-centric, goal-oriented and want to Make Life Better for our guests and our communities, then we want you on the Dufresne team.
Dufresne Furniture and Appliances is currently seeking a Customer Service Representative for our Prince Albert store located at 331 Marquis Rd E.
As a Customer Service Representative, you will support our guests in store and through the after sales experience.
Dufresne Furniture and Appliances is committed to investing in our team members; we offer:
- Market competitive wages;
- Comprehensive benefits plan, assistance program and excellent employee discounts;
- Career growth and continuous development;
- Respectful working environment with strong company values;
- The opportunity to work at one of Canada’s Best Managed Companies.
- Ensure excellent customer service by responding to our guests’ needs consistent with company standards, culture, and business practices.
- Ensure efficiency and accuracy in relation to:
- guest orders;
- guest inquiries (in person/on phone);
- cash and financial management.
- Always keeps the customers’ best interest in mind.
- High school diploma.
- At least 1 year of experience in a customer service or hospitality environment.
- Demonstrated working knowledge of Microsoft Office products.
- Ability to work retail hours (days/evenings and weekends required).
- Excellent communication and interpersonal skills.
- Ability to handle difficult situations diplomatically and professionally.
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