information technology
4 weeks ago
- Education: College/CEGEP
- Experience: 2 years to less than 3 years
- Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Computer and technology knowledge
- Networking software
- Internet
- Programming software
- Database software
- MS Office
- MS Windows
- Work conditions and physical capabilities
- Attention to detail
- Personal suitability
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitask
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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Surrey, Canada ED Soft Solutions Inc. Full timeEducation: Secondary (high) school graduation certificateExperience: 2 years to less than 3 yearsTasksConfer with clients to identify requirementsDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryConduct reviews to assess quality assurance practices,...
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