Associate Renewal Specialist

1 month ago

Calgary, Canada CDW Full time

Description

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

As an Associate Renewal Specialist at CDW, you’ll play a vital role in supporting the customer relationship and operations process. You will work alongside and supporting the Renewal Specialists team and some of our largest, most strategic customers. Further, you’ll play an administrative role, aligned to critical tasks across the selling cycle while updating key stakeholders and our CRM and other databases; as well as overall support to process improvement.

What you’ll do

  • Initiate customer renewal quotes for software or service contracts while maintaining a high level of accuracy. Maintain CRM database records, along with necessary follow up communication/engagement with vendor and distribution partners.
  • Support data cleaning in the CRM database for opportunity, pipeline and overall data accuracy, as well as document archival.
  • Support the renewal order entry process, tracking customer orders through completion.
  • Support Purchasing, Credit and Sales Operations team communication including, order escalation, credit terms, invoicing, and part creation process
  • Communicate vendor and distribution partner updates or issues to the Renewals team, such as price increases or program changes.
  • Resolve or coordinate inbound inquiries sent to Renewals Helpdesk to the appropriate Renewals Team member, seller or other internal department
  • Participate in team calls with updates and best practice information; maintain content on other team communication boards.

What you need to succeed

Must-have

  • College Degree or 6+ months of equivalent experience in sales, sales support, customer service or administration
  • Demonstrated proficiency of written and verbal communication skills, with ability to communicate and collaborate effectively both internally and externally
  • Eager to take on new tasks/responsibilities and passion for customer experience, operational excellence and continuous development
  • Ability to remain calm in a fast-paced work environment while maintaining attention to detail

Nice-to-have

  • Experience in technology sales
  • Administrative experience

Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

  • Mortgage Portfolio Renewal Specialist

    5 days ago

    Calgary, Alberta, Canada Equitable Group Full time

    Company OverviewEquitable Bank is a leading Canadian bank that prides itself on innovation and customer satisfaction. With over 50 years of experience, we have established ourselves as a trusted partner for Canadians seeking better banking options.We are committed to driving change in the Canadian banking industry by enriching people's lives through our...

  • Renewable Energy Finance Specialist

    2 weeks ago

    Calgary, Alberta, Canada Taylor Hopkinson | Powered by Brunel Full time

    We are seeking a Renewable Energy Finance Specialist to join our team in Calgary, Canada.Company OverviewTaylor Hopkinson | Powered by Brunel is a global leader in integrated renewable energy development and operations. We are currently seeking a Project Finance Manager to join our team in Calgary, Canada.This role will involve driving financial strategies,...

  • Renewal Coordinator

    3 months ago

    Calgary, Canada Blackline Safety Full time

    Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best. Our Client Success team is actively seeking a Renewal Coordinator to...

  • Renewal Administrator

    4 months ago

    Calgary, Canada MCAP Full time

    **Renewal Administrator** **MCAP at a Glance** Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards offering,...

  • Senior Renewable Energy Finance Specialist

    3 weeks ago

    Calgary, Alberta, Canada Taylor Hopkinson | Powered by Brunel Full time

    Taylor Hopkinson | Powered by Brunel is a global leader in integrated renewable energy development and operations. We are seeking a Senior Renewable Energy Finance Specialist to join our Calgary office.As a key member of our team, you will play a vital role in driving financial strategies, identifying and negotiating with investors on groundbreaking solar...

  • Group Benefits Renewal and Support Associate

    2 weeks ago

    Calgary, Canada Manulife Full time

    **_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....

  • Underwriting Specialist

    7 months ago

    Calgary, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. Aviva Canada are now recruiting for a Renewable Energy Underwriter to join our successful GCS Programs Team. We are looking to expand our market leading team to further our presence in the...

  • Renewable Energy Sales Professional

    1 month ago

    Calgary, Alberta, Canada Firefly Solar Inc. Full time

    Company OverviewFirefly Solar Inc. is a leading provider of solar energy solutions, dedicated to promoting renewable energy and sustainable growth in Western Canada.About the RoleWe are seeking an experienced Sales Associate to join our team as a Renewable Energy Sales Professional. This exciting opportunity will allow you to leverage your sales skills and...

  • Non-Destructive Testing Specialist

    4 days ago

    Calgary, Alberta, Canada WESTERNBEE ASSOCIATE ENGINEERING SERVICES LTD.] Full time

    Job SummaryWe are seeking a highly skilled Non-Destructive Testing Specialist to join our team at Westernbee Associate Engineering Services Ltd.About the RoleThe successful candidate will be responsible for conducting non-destructive testing on various assets and equipment, ensuring their integrity and safety.Key ResponsibilitiesConduct visual inspections...

  • Associate Project Manager M&a Advisory

    4 months ago

    Calgary, Canada DNV Full time

    **About us**: We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world s most successful...

  • Renewable Industry Consultant

    5 days ago

    Calgary, Alberta, Canada Western EcoSystems Technology, Inc. Full time

    Company OverviewWestern EcoSystems Technology, Inc. is a premier environmental and statistical consulting firm in the United States. With over three decades of experience, we have established ourselves as thought leaders in the environmental consulting market. Our expertise spans across various sectors, including natural resource management, renewable...

  • Project Manager

    5 months ago

    Calgary, Canada Tetra Tech Full time

    Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world’s most complex challenges. Our innovation hubs across the globe will enable you to share ideas and best practices while...

  • Analyst, Power

    5 months ago

    Calgary, Canada Enverus Full time

    **Associate, Power & Renewables - Energy Transition Intelligence** **Why YOU want this position** Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus’ innovative technologies drive production and investment strategies,...

  • Renewable Energy Cost Estimator Professional

    9 hours ago

    Calgary, Alberta, Canada The Green Recruitment Company Full time

    About Our RoleWe are seeking a skilled Renewable Energy Cost Estimator to join our team at The Green Recruitment Company.Key Responsibilities:Cost Estimation and Analysis: Prepare detailed cost estimates for wind energy projects based on engineering plans, specifications, and other relevant documents.Material and Labor Analysis: Analyze materials, labor...

  • Renewable Energy Solutions Specialist

    2 weeks ago

    Calgary, Alberta, Canada Firefly Solar Inc. Full time

    Are you passionate about promoting sustainable energy solutions? Firefly Solar Inc. is seeking a skilled Solar Sales Consultant to join our team in Calgary, AB.About the Role:We are looking for an experienced sales professional who can effectively communicate the benefits of solar energy to homeowners. As a Solar Sales Consultant, you will be responsible for...

  • Renewable Energy Project Estimator

    9 hours ago

    Calgary, Alberta, Canada Lee Group Search Full time

    Company OverviewThe Lee Group Search is a leading provider of turnkey solutions for utility-scale renewable energy projects, specializing in wind energy. Our focus is on large-scale wind power developments of 100 MW or more, driving a sustainable energy transition.We deliver high-quality engineering, construction, and project management services to support...

  • Commercial Insurance Service Associate

    7 months ago

    Calgary, Canada Federated Insurance Full time

    The primary focus of this role is to support the Sales team with support duties within an assigned territory. The role will be integral to the Plan 3 team success and contribute to the overall Sales success for Federated. A superb opportunity to take on a multi-faceted role with liaisons externally to our Federated client base as well as to key internal...

  • Total Rewards Specialist

    4 days ago

    Calgary, Canada SAIT Full time

    Our people make SAIT great. The** Human Resources**team is here to help you make the most of your career at SAIT. Building on the Strategic Plan, our people plan provides opportunities to learn, develop and grow. **The Opportunity** Reporting to the Manager, Total Rewards, the **Total Rewards Specialist** is responsible for the hands-on design, delivery,...

  • Energy Project Development Specialist

    4 weeks ago

    Calgary, Alberta, Canada Taylor Hopkinson | Powered by Brunel Full time

    Company Overview: Taylor Hopkinson | Powered by Brunel is a renowned Canadian renewable energy developer backed by the world's largest dedicated clean energy investment fund.">We are seeking an experienced Energy Project Development Specialist to join our team. As a key member of our development team, you will be responsible for managing wind, solar, and...

  • Research Associate, Oncology Specialist

    5 days ago

    Calgary, Alberta, Canada University of Calgary Full time

    Job TitleResearch Associate, Oncology SpecialistOverviewThe University of Calgary invites applications for a Research Associate in the Department of Oncology. This position is part of an established research support team that includes clinicians, data scientists, biostatisticians, epidemiologists, and data management specialists.ResponsibilitiesDevelop and...