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Community Transition Team Systems Navigator

1 month ago

Coquitlam, Canada PHSA Full time $42 - $53

Community Transition Team Systems Navigator

BC Mental Health & Substance Use Services
Coquitlam, BC

Correctional Health Services (CHS) is a province-wide, specialized program providing care for clients who are incarcerated in one of BC’s 10 provincial correctional facilities. We believe everyone deserves a chance to access healthcare treatments and heal, and CHS offers a non-judgemental place to help make that happen. Please indicated in your cover letter why you are interested in joining our team.

What you’ll do
  • Works from a culturally informed, client-centered, client-choice based care model to coordinate referrals to care, especially primary care and social supports. Works with Indigenous partners and with the FNHA in partnership and the best interests of the clients and families. Where clients have complex or unique needs, facilitates holistic care planning, proactively engages with and coordinates inputs from a range of different service providers, influences health and community care providers and leverages existing service providers to bridge health and social offerings, support of the community and to ultimately support the best outcomes for clients. Referrals may support access to counselling services, income assistance, housing, legal support, food, education, immigration support, employment training, disability assistance, clinical case management, mental health and addictions services.
  • Participates in care coordination meetings and multidisciplinary case conferences as needed to support client access to care. Networks with service providers and builds collaborative relationships to support care planning.
  • Works alongside community members, community service providers and health service professionals to engage in community capacity building efforts with a focus on supporting and expanding local service options and to support service enhancements.
  • Provides brief supportive counselling and information services to clients. Establishes trust, confidentiality, credibility with community members, reviews referral information and case histories, interviews service providers, referral agents and other sources, determines risk factors for threats of harm to self and others, mental health issues and substance misuse. Maintains knowledge of various care pathways, service options and care providers across the province to facilitate accurate information provision and referrals.
What you bringQualification
  • Master’s Degree in Social Work or Behavioural Science from a recognized program.
  • Minimum one (1) year of recent related clinical experience working with complex care individuals with significant mental health, substance use issues and/or cognitive limitations; must include experience in trauma informed, culturally sensitive and gender affirming service delivery.
Skills and Abilities
  • Demonstrated systems thinking skills attained either from university level systems course(s) and/or experience.
  • Knowledge of and commitment to strengths-based, client-centred practice.
  • Knowledge of community development, community health agencies and services.
  • Knowledge of the range of service options available for the designated client population.
  • Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in foundational documents related to Indigenous rights and reconciliation.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada.
  • Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism and cultural safety.
What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. We’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options.
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.

Job Type: Regular, Full-Time
Wage: $42.27 - $52.81 per hour
Location: 70 Colony Farm Road, Coquitlam, B.C. V3C 5X9
Hours of Work: Monday – Friday; 0800-1600

What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges. BCMHSUS is part of the Provincial Health Services Authority (PHSA). The PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective healthcare. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs at jobs.phsa.ca/programs-and-services

PHSA and BCMHSUS are committed to equity in our hiring and employment practices. We invite applications from all people, particularly those belonging to historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team for support at indigenous.employment@phsa.ca.