IT Asset Management Specialist

4 weeks ago

Toronto, Canada The Canada Life Assurance Company Full time $61,000 - $114,000

Permanent Full Time


IT Asset Management Specialist

You will be responsible for proactively enforcing software asset governance, coordinating regular monitoring, and tracking reconciliation activities. The focus will be on the asset management lifecycle and will also include maximizing the value of IT asset investments, analyzing software asset data, performing root cause analysis of non-compliance, applying corrective actions, and identifying and implementing process improvements.


What you will do

  • Support the execution of ITAM strategic initiatives in partnership with internal and external ITAM stakeholders.
  • Foster effective relationships and collaborate with internal and external ITAM stakeholders.
  • Ensure alignment among ITAM stakeholders.
  • Analyze contracts to establish an effective license position, provide license optimization, and over deployment remediation.
  • Analyze software license purchase and discovery data for the purposes of reconciliation and remediation tasks.
  • Drive over deployment resolution activities in partnership with ITAM stakeholders.
  • Monitor hardware and software inventory throughout the lifecycle. Records and tracks hardware and software acquisitions and updates and maintains records in the asset database.
  • Monitor and maintain software lifecycle dates accurate within ServiceNow’s content library.
  • Identify new ITAM trends, potential risks and recommend solutions.
  • Recommend and implement solutions based on issue’s analysis and business implications.
  • Streamline, simplify, and continuously improve existing processes while adhering to regulatory and compliance requirements.
  • Integrate information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
  • Design and produce reports and dashboards within ServiceNow.
  • Integrate information from multiple sources to enable more efficient processes, enhanced analysis, and streamlined reporting.

What you will bring

  • Strong working knowledge and understanding of interpreting licensing terms and conditions, licensing models, contracts, and pricing arrangements with major vendors (Oracle, SAP, Salesforce, etc)
  • Actively participate in the creation and optimization of standard operating procedures, processes, guidelines and documentation for all asset management processes
  • Solid understanding of asset management and discovery tools like ServiceNow SAM Pro, BMC, SCCM, Intune, ILMT and BigFix
  • Solid understanding on ServiceNow reporting and dashboard creation capabilities.
  • Strong analytical, problem-solving skills and a natural ability to solve complex issues. High attention to detail and strong ability to learn new technologies.
  • Passion for the possibilities of technology and for staying abreast of advances in technology and industry best practices
  • 5-7 years of relevant ITAM/SAM experience
  • Understanding of Service Management and ITIL

The base salary for this position is between $61000 - $114000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.


For student opportunities only

For our student opportunities, the base salary will be dependent on the number of work terms you have completed along with other factors depending on your program.


Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.


Be your best at Canada Life- Apply today


Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.


You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.


Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.


Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.


We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.


It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.


Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.


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