Store Lead

2 weeks ago

Cambridge, Canada Moores Full time
Job Description

Reports to Store Manager:

As a Store Lead, you are expected to partner with your Store Manager (SM) to provide support in assisting the store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty. You may also be assigned additional management development opportunities.

To be successful in this role the role you will:

- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational excellence
- Exceed customer expectations in all interactions

Leadership:

• Partners with Store Manager and management team to assist in leading store staff to achieve sales, service, and operational expectations when assigned as the manager on duty or to open/close the store.
• Supports the Store Manager and management team efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities based on expectations set by the Store Manager.
• Collaborates with the Store Manager and management team to assist in recruiting store staff and embraces diversity by contributing to an inclusive store environment.

Performance:

• Supports the Store Manager and management team in the achievement of store business plans, including sales, customer service and operational goals.
• Assists the Store Manager and management team in executing game plans and following up on execution to maximize sales and drive consistent performance results.
• Partners with Store Manager and management team to present opportunities with fact-based information and recommendations.
• Understands how to leverage store reports to understand decisions made to drive the store business.
• Participates in driving business outreach opportunities and communicate leads to Store Manager.
• Identifies performance opportunities and partners with Store Manager and management team to contribute to development of a plan to address and manage issues effectively.

Operational Excellence:

• Partners with Store Manager and management team to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise.
• Assists Store Manager and management team with training store staff on all internal operational functions as assigned.
• Stays informed on corporate communication, directives, initiatives, policies and procedures.
• Supports the Store Manager and management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.

Workplace:

• Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Supports a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Assists the Store Manager and management team to create a steady pipeline of external talent through recruitment.
• Partners with Store Manager and management team to conduct regular store meetings ensuring all store team members are up to date with company directives.

Customer Experience:

• Assists the Store Manager and management team to train the store team on the customer service expectations and create an exceptional customer experience.
• Supports the Store Manager and management team to lead the store team to exceed customer expectations and achieve a high Net Promoter Score (NPS).
• Understands how to leverage customer feedback to understand decisions made by Store Manager to allow for appropriate action to prevent or resolve customer concerns.
• Collaborates with the Store Manager and management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications:

• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Physical Requirements

• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

Pay Range: $20.56 - $26.73/hr

We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#MC

Work Locations: 00035 Cambridge 30 Pinebush Road Cambridge N1R8K5
Job: Store Management
Organization: Moores
Shift: Variable
Zone: Canada

Pay: $20.56-$26.73 per hour

Work Location: In person

  • Retail Store Manager Lead

    4 weeks ago

    Cambridge, Ontario, Canada Hilltop Family Store Full time

    Hilltop Family Store is seeking a skilled Retail Store Manager Lead to oversee the daily operations of our retail store.Job SummaryThe ideal candidate will have at least 1 year of experience in retail management, with a proven track record of success in leading teams and driving sales growth.We offer a competitive salary of $45,000 - $60,000 per year,...

  • Store Lead

    6 months ago

    Cambridge, Canada Mastermind Toys Full time

    **We’re hiring! Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 39 years later, Mastermind Toys is...

  • Retail Store Director

    4 weeks ago

    Cambridge-Narrows, Canada Nan's Country Store Full time

    Nan's Country Store Leadership OpportunityWe are seeking a highly motivated and experienced Retail Store Director to lead our team at Nan's Country Store. This is a fantastic opportunity for an individual who is passionate about delivering exceptional customer service, driving sales growth, and developing a high-performing team.Key...

  • Store Supervisor Lead

    3 months ago

    Cambridge, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    Job Title: Retail Store SupervisorWe are seeking an experienced Retail Store Supervisor to join our team at beBee Professionals in Cambridge. As a key member of our retail team, you will be responsible for overseeing daily operations, leading our retail staff, and ensuring exceptional customer service.Key Responsibilities:Supervise and motivate retail staff...

  • Retail Store Manager

    4 weeks ago

    Cambridge-Narrows, Canada Nan's Country Store Full time

    Job OverviewNan's Country Store is seeking a highly skilled Retail Store Manager to lead our team. As a key member of our management team, you will be responsible for overseeing daily store operations, managing staff, and driving sales growth.

  • Department Team Lead

    4 weeks ago

    Cambridge, Ontario, Canada Canadian Tire - Cambridge 75 Dundas (Store #036) Full time

    Job DescriptionWe are seeking a Department Team Lead to join our team at Canadian Tire - Cambridge 75 Dundas (Store #036).Job Summary: As a Department Team Lead, you will play a key role in leading and managing your department to achieve sales growth, customer satisfaction, and operational excellence.Key Responsibilities:Customer Service: Provide exceptional...

  • Retail Store Supervisor Lead

    2 months ago

    Cambridge, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    beBee Professionals in Cambridge is seeking an experienced Retail Store Supervisor to oversee daily operations and lead our retail team. Key responsibilities include ensuring exceptional customer service, managing staff, and achieving sales goals.Key Responsibilities:Supervise, train, and motivate retail staff to deliver excellent customer service.Oversee...

  • Key Store Operations Lead

    1 month ago

    Cambridge, Ontario, Canada Spencer's & Spirit Halloween Full time

    Job Summary:We are seeking a highly skilled Key Store Operations Lead to join our team at Spencer's & Spirit Halloween. This role is responsible for ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage, as well as all aspects of merchandising and inventory control in adherence with Company policies and...

  • Team Lead for Store Operations

    4 weeks ago

    Cambridge, Ontario, Canada Savers Full time

    Lead a Thriving Team in a Purpose-Driven CompanySavers is a leader in the second-hand retail industry, championing reuse and inspiring a future where second-hand is second nature. As a Supervisor at Savers / Value Village, you will be part of a team that makes a positive impact on the environment and local communities.We have an estimated salary range of...

  • Store Manager

    2 months ago

    Cambridge, Ontario, Canada Spirit Halloween Full time

    Job OverviewSpirit Halloween is seeking a highly skilled Store Manager to oversee the daily operations of our seasonal store. As a key member of our retail team, you will be responsible for driving sales growth, controlling expenses, and ensuring exceptional Guest Services.Key ResponsibilitiesEstablish and maintain a positive store environment that fosters a...

  • Store Leader

    6 months ago

    Cambridge, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are looking to expand our store operations team with the addition of a Store Leader in our new location opening soon in Cambridge, Ontario (42 Pinebush Road Unit #S2). The Store Leader at Activate works under the direction of the...

  • Retail Store Management Lead

    4 weeks ago

    Cambridge, Ontario, Canada ONTARIO INC Full time

    Job Description:We are seeking a highly skilled Retail Store Management Lead to join our team at ONTARIO INC. In this role, you will be responsible for overseeing the daily operations of our retail store, ensuring seamless execution of sales strategies and exceptional customer experiences.About the Role:This is a full-time position that requires 35 to 40...

  • Retail Store Team Lead

    4 weeks ago

    Cambridge, Ontario, Canada Azores Cambridge Bakery Ltd. Full time

    Job OverviewWe are seeking an experienced Retail Store Team Lead to join our team at Azores Cambridge Bakery Ltd. This is a full-time position with a competitive salary of $55,000 - $65,000 per year.About the RoleThe successful candidate will be responsible for supervising staff, assigning sales workers to duties, ordering merchandise, and resolving issues...

  • Overnight Lead

    3 months ago

    Cambridge, Canada Walmart Canada Full time

    **Position Summary... **:Working as an Overnight Lead at Walmart Canada is a great way to gain valuable experience in the retail industry. A Lead Department Manager - Overnights leads a team by adhering to the basic beliefs and values of Walmart. This team has accountability to stock shelves, set up displays, and ensure that the store is always...

  • Retail Store Supervisor

    4 weeks ago

    Cambridge, Ontario, Canada ONTARIO INC Full time

    Job DescriptionWe are seeking an experienced Retail Store Supervisor to lead our team in Ontario, Canada. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store and ensuring exceptional customer service.About the RoleThis is a full-time opportunity with a competitive salary range of $60,000 -...

  • Team Lead

    6 months ago

    Cambridge, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are looking to expand our store operations team with the addition of a Store Leader in our new location opening soon in Cambridge, Ontario (42 Pinebush Road Unit #S2). The Store Leader at Activate works under the direction of the...

  • Lead Retail Store Supervisor

    4 weeks ago

    Cambridge, Ontario, Canada Petro-Canada Full time

    Job Description:Petro-Canada is seeking an experienced and motivated Retail Store Supervisor to join our team. As a key member of our retail operations, you will play a vital role in driving sales growth, delivering exceptional customer service, and ensuring seamless store operations.Responsibilities:Manage the day-to-day activities of the retail store,...

  • Store Leadership Opportunity

    4 weeks ago

    Cambridge, Ontario, Canada Savers Value Village Full time

    About UsSavers / Value Village is a leading thrift retailer in the US, Canada, and Australia. We pride ourselves on our commitment to sustainability and community engagement.Job SummaryWe are seeking a highly motivated Store Supervisor to lead our team in delivering exceptional customer service and driving sales growth. As a key member of our store...

  • Store Manager

    1 week ago

    Cambridge, Canada Dollarama L.P. Full time

    The Store Manager has a key role at Dollarama, managing and overseeing the daily retail store operation which includes day-to-day operations, visual merchandizing activities, performance management, recruitment and training of new employees, scheduling and inventory management. The Store Manager also ensures that the standards of the store are in line with...

  • Store Leadership Position

    2 months ago

    Cambridge, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    beBee Professionals is seeking a Store Leadership Position to lead our team in Cambridge. In this role, you will be responsible for the overall operations and management of the store, ensuring excellent customer service and profitability.Key Responsibilities:Oversee daily operations and manage store staff.Ensure a high level of customer service and...